Black Pen Recruitment

Scrum Master (Information Technology/Software/Remote)

Bulgaria remote Senior Salary not listed
remote Senior level Technology & IT Curated
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About the role

Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
Role Overview
Our client currently has a vacancy for a Scrum Master to offer his/her services as an expert remotely within the EU. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.
Job Type: B2B Contract
Workplace: Remote
Requirements

University Degree and at least 8 years of IT professional experience;

Minimum of 3 of dedicated experience working as a Scrum Master at SM2 level or above;

Led at least 2 production teams through full sprint cycles (planning, review, retrospective, and refinement);

Implemented data-driven continuous improvement initiatives, such as increasing team velocity or reducing lead time;

Experience coordinating cross-team work via Scrum-of-Scrums or PI Planning events;

Deep knowledge of the Scrum Guide and Agile Manifesto principles and values;

Good knowledge of facilitation techniques (e.g., Fist of Five, participatory decision-making, Liberating Structures);

Good knowledge of systems-thinking and process tailoring to fit complex or evolving environments;

Good knowledge of team motivation and stakeholder engagement techniques (e.g., information radiators, team empowerment models);

Good knowledge of Agile metrics (velocity, cycle time, burn-up/down charts, cumulative flow diagrams) and the ability to build and interpret dashboards to support team performance and forecasting;

Tool proficiency in Azure DevOps (preferred) or Jira, particularly in backlog management, dashboards, and workflow configuration;

Possession of Scrum Master certifications: PSM II (or higher) and SAFe 5/6 Agilist;

Experience with one or more scaled Agile frameworks (SAFe, Nexus, LeSS, etc.) is considered as an asset;

Knowledge of integrating SAFe and Kanban approaches to optimize flow and delivery predictability is considered as an asset;

Excellent command of the English language.

Responsibilities

Organize and facilitate agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning, and product backlog refinement sessions;

Ensure that all meetings are positive, productive, stay on topic, and are kept within the timebox;

Collaborate closely with the product owner to manage the backlog;

Coach team and Product Owner on empiricism, value‑based backlog slicing, and incremental delivery;

Track and radiate flow metrics (velocity, sprint burndown, iteration burn rate) and guide the team in data‑driven improvement;

Champion and facilitate adoption of agile standards, tools, and best practices;

Proactively identify and resolve impediments to team progress;

Promote empowered, self‑organising teams, shared vision, psychological safety, collaborative decisions (e.g., Fist‑of‑Five);

Uphold Definition of Done, quality gates, and compliance with organisational standards;

Communicate with other SCRUM masters and product owners across the organization to ensure transparency into delivery progress, challenges, and risks;

Utilize team feedback and metrics (e.g., quality, delivery, cadence, etc.) to identify areas of opportunity and work with team to continuously improve;

Support the team in using agile planning and development tools (e.g. Azure DevOps, Confluence);

Experiment with new practices and frameworks to improve team outcomes;

Actively participate in learning opportunities such as communities of practice or conferences to improve skills and better support the team;

Contribute to the advancement and improvement of agile practices within the organization.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Project Management Remote Collaboration Scrum Master Information Senior level

Likely questions

  1. Tell us about work you have done that is close to the Scrum Master (Information Technology/Software/Remote) role.
  2. How would you approach your first 30 days at Black Pen Recruitment?
  3. Which of Project Management, Remote Collaboration and Scrum have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Project Management, Remote Collaboration and Scrum.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Scrum Master (Information Technology/Software/Remote) role because I can bring practical experience in Project Management, Remote Collaboration and Scrum, learn the team quickly, and contribute to the outcomes Black Pen Recruitment needs from this hire.

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