The University of Kansas Health System

Patient Accounting Rep I

United States full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

Position Title

Patient Accounting Rep IRemotePosition Summary / Career Interest:
Responsible for accurate and timely action on accounts as it relates to specific responsibilities. Complies with governmental and managed care rules and regulations. Meet department goals as well as productivity and quality standards. Attends and actively participates in training and education.

Responsible for functions within assigned Patient Financial Services (PFS) department. PFS departments/teams include:
- Payment Posting/Credits & Refunds
- Insurance follow up
- Provider Enrollment
- Revenue IntegrityResponsibilities and Essential Job Functions

Posts payments, refunds and adjustments to accounts within designated time frame.

Completes assigned work queue within designated time frame.

Balances receipts, reconciles daily batches and prepares audit trail in accordance to department guidelines.

Reviews Explanation of Benefit’s for incorrect and or inconsistencies in reimbursement.

Identifies consistent fee schedule allowable differences and communicates up line for updating.

Communicates payer trends to management.

Follows up with insurance companies on denials and insurance inquiries as necessary to resolve the account.

Provides additional information or documentation as needed to resolve account.

Notes actions taken on the accounts and verifies and updates insurance as directed by department policy.

Completes assigned work queue within designated time frame.

Processes adjustments on accounts as necessary in compliance with department policy.

Enrolls, validates and re-validates practitioners’ information with government and commercial payers.

Updates databases, monitors Medicare, Medicare and Commercial payer websites for revalidation notices and communicates provider changes to contracted health plans and departments utilizing standardized reports.

Assists with processing applications in accordance to organization's policy, procedures and health plan requirements.

Audits provider data to assure accuracy as assigned.

Communicates roster changes from physician groups.

Review department specific Epic Charge work queues, make corrections and follow up with departments as needed.

Review daily Epic charge router reconciliation report make sure all charges are filed and interfaced.

Assist departments with charge error corrections including duplicate, missing or rejected charges.

Analyze revenue trending reports and escalate problems to manager and departments as appropriate.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and ExperienceHigh School Graduate or GED.

Preferred Education and Experience1 or more years of experience in Epic.

Time Type:
Full timeJob Requisition ID:
R-56947Important information for you to know as you apply:

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Accounting Human Resources Writing Patient Rep Entry level

Likely questions

  1. Tell us about work you have done that is close to the Patient Accounting Rep I role.
  2. How would you approach your first 30 days at The University of Kansas Health System?
  3. Which of Accounting, Human Resources and Writing have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Human Resources and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Patient Accounting Rep I role because I can bring practical experience in Accounting, Human Resources and Writing, learn the team quickly, and contribute to the outcomes The University of Kansas Health System needs from this hire.

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