About the role
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
We are seeking a Quality Engineer (QE3) with strong expertise in automation and emerging AI-driven testing practices This role focuses on building scalable test automation frameworks, validating modern AI/GenAI systems, and driving intelligent quality engineering practices across the software development lifecycle who delivers high product quality through an AI-augmented quality practice—combining intelligent AI based - Test design, Automation, Execution, Accessibility and Performance testing.
What Your Impact Will Look Like
Core Responsibilities
Design and implement AI-enabled test automation frameworks using modern tools such as Cursor, Playwright…etc
Leverage AI capabilities to generate test cases from requirements, user stories, and acceptance criteria
Build solutions for natural language–to–automation script generation
Validate AI/GenAI-based features for correctness, safety, and reliability
Perform prompt-based validation and identify issues such as hallucinations, inconsistent outputs, and edge cases
Ensure data integrity and isolation in AI-driven workflows
AI-Driven Testing & Prompt Engineering
Demonstrate strong proficiency in prompt engineering to effectively leverage AI tools for accelerating test design, execution, and analysis.
Design and implement AI-driven testing solutions using techniques such as Skills, Cursor Rules, and Retrieval-Augmented Generation (RAG) to improve accuracy and efficiency.
No Escaped defect for production releases
AI -Driven Test Automation & Framework Design
Build and maintain scalable, end-to-end automated testing frameworks to validate AI model-based integrations across frontend UI, backend microservices, and data layers.
Ensure frameworks are robust, reusable, and aligned with system architecture and performance needs.
Strong hands-on experience with Playwright (TypeScript/JavaScript)
Knowledge of automation design patterns (Page Object Model, fixtures)
CI/CD pipelines
AI-CI/CD & Production Monitoring for AI integrated applications
Establish and optimize AI based CI/CD pipelines, ensuring continuous validation of models and integration workflows.
Implement effective production monitoring strategies to track model performance, detect anomalies, and ensure system reliability.
AI-Powered Performance Testing
Experience with tools such as JMeter or k6
Design AI driven Load and Performance Testing
Understanding of metrics such as response time, throughput, error rate, and concurrency
DevOps & Tools
Experience with CI/CD tools (Jenkins, GitHub Actions, Azure DevOps)
Proficiency with Git and version control workflows
Basic understanding of microservices architecture and cloud environments
Cross-Functional Collaboration
Act as a bridge between Data Scientists, Software Engineers, and Product Managers to ensure seamless delivery of AI-enabled features.
Drive alignment on quality goals, testing strategies, and release readiness.
Advanced Problem Solving & Root Cause Analysis
Identify and analyze complex issues such as model drift, data inconsistencies, and system failures.
Recommend architectural or data-driven improvements rather than limiting contributions to defect reporting.
Nice to Have
Experience testing AI/GenAI-based products or features
Familiarity with AI frameworks, workflows, or agent-based systems
Experience building or contributing to internal QA tools or platforms
Exposure to test analytics, quality metrics, and data-driven QA practices
You Will Love This Job If You Have
Experience and Qualifications
7-10 years of experience in QA or Software Testing
Proven experience in AI in testing, automation and performance testing using AI agents and IDEs like Cursor or integrate Copilot, Cowork, Claude etc
Should have worked on AI IDEs or tools like CoPilot, Cursor, or similar
Experience testing SaaS, web-based applications for enterprise products
Ability to balance quality with delivery timelines with Zero Escaped Defect
Mentor QE team members
Strong analytical and problem-solving abilities
Clear and structured communication with cross-functional teams
Ownership mindset with attention to detail
Pay Range
USD $77,000.00 - USD $118,000.00 /Yr.About Us
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
A few culture highlights include – Employee Resource Groups to encourage diverse voices
Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
We bring in special guests from time to time to discuss issues that impact our employeepopulation
The Impact
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member:Flexibility & Balance
Flexible Time Off – Take the time you need to rest, recharge, and live your life.
Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
Work From Home Reimbursement – Support a productive home office environment.
Health & Wellness
Multiple Health Plan Options – Including a 100% employer-paid plan.
Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
Fitness Reimbursement Program – Stay active, your way.
On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Family & Future
Paid Parental Leave – For both birthing and non-birthing parents.
Traditional & Roth 401(k) – With a generous company match.
Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Growth & Recognition
Online Learning Platforms – Fuel your professional development.
Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Equal Opportunity Employer
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.Originally posted on Himalayas