About the role
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
We are currently looking for a PIM Data Cleansing Administrator who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the PIM Data Cleansing Lead, your focus will be on auditing, correcting, and completing our product data ahead of migration into our new PIM system. In this role, you will combine your appreciation for structured, detail-driven admin work with your capacity for creative problem-solving when data doesn't add up. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.
What you will do
Review and cleanse product records in the PIM system, checking attributes against defined rules and flagging items requiring input from data owners.
Apply formatting and validation rules to product records, logging issues and resolutions in a shared tracker to ensure auditability.
Support PIM project activities, including preparing meeting materials, task tracking, and maintaining documentation such as change logs and process instructions.
Coordinate with data owners (Merchandising, Logistics, Compliance) to request missing information and follow up on outstanding items, escalating blockers when needed.
Assist in maintaining consistent data quality practices across product records and projects.
What you should bring
Must-haves
1–2 years of experience in a commercial environment (e.g., operations, admin, data, supply chain, e-commerce, finance, or similar).
Strong Excel skills, including basic formulas (VLOOKUP/XLOOKUP, IF, COUNTIF), data validation, and structured data handling.
High attention to detail and comfort with repetitive, high-volume administrative work.
Strong communication skills and confidence working with multiple stakeholders.
Fluent English (spoken and written).
Nice-to-haves
Basic understanding of product data, master data, or ERP/PIM systems.
Experience with data cleansing or migration projects.
Exposure to large datasets (thousands of rows, multiple attributes).
Interest in data quality, systems, or digital transformation initiatives.
Familiarity with AI tools (e.g., ChatGPT, Copilot) to spot data inconsistencies.
What we can offer you
A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events.
Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun.
Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration.
Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.
Our interview process
CV review
Interview with one of Talent Acquisition Team Members
AI based task
Hiring Manager Interview
Hiring Team Interview
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office)
If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: Careers | Lovehoney Group
Our privacy policy is available here: Privacy Policy | Lovehoney Group
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