Infinx

Prior Authorization Specialist

United States full-time Mid $16 - $20
full-time Mid level Technology & IT Salary listed Curated
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About the role

About Our Company:
At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. We work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups.
We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection, with inclusion as the heart of our mission.

Location: Remote

Summary Description:
This remote Prior Authorization Specialist supports the Patient Access Onshore department in various functions, insurance verification and coordinating prior authorization requests for medical services. This position and is critical in facilitating timely patient access to healthcare by managing prior authorization processes. This role involves contacting payors for benefit information, checking authorization requirements, collecting required documentation, submitting requests to payers, and tracking authorization status.

Daily Responsibilities:
Contacting payors for eligibility and benefit information to include authorization requirements

Obtain prior authorizations and pre-certifications

Submit complete and accurate authorization requests

Follow up and resolve pending authorization requests

Maintain documentation of authorization activity

Stay current on payer prior authorization requirements

Skills and Education:
2+ years of experience in healthcare administration or prior authorization processes for medications

Experience reviewing and processing prior authorization requests for medical procedures and services

Ability to collaborate with healthcare providers and payers to resolve prior authorization issues and appeals

Medical Assistant Certification or 5 years experience in a providers office setting processing prior authorizations is preferred but not required.

Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
Access to a 401(k) Retirement Savings Plan.

Comprehensive Medical, Dental, and Vision Coverage.

Paid Time Off.

Paid Holidays.

Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced Prior Authorization Specialist ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.
Originally posted on Himalayas

Interview prep

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Mid
Technology & IT Administration Remote Collaboration Writing Prior Authorization Mid level

Likely questions

  1. Tell us about work you have done that is close to the Prior Authorization Specialist role.
  2. How would you approach your first 30 days at Infinx?
  3. Which of Administration, Remote Collaboration and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration, Remote Collaboration and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Prior Authorization Specialist role because I can bring practical experience in Administration, Remote Collaboration and Writing, learn the team quickly, and contribute to the outcomes Infinx needs from this hire.

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