Towne Mortgage Company

Regional Account Executive - Remote

United States remote Senior Salary not listed
remote Senior level Technology & IT Curated
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About the role

Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry; as a multi-channel, national mortgage lender. Our model is simple, RELATIONSHIP and SPEED. We are always looking for talented AEs to help grow our team. When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! If you are looking to work for an award-winning company, with competitive compensation, comprehensive benefit offerings, and flexible work life, you found the right place. Come grow with us!

*This job can be performed remotely

AE’s at Towne are allowed to solicit business in every state in which Towne is approved. Currently in 46 states. The best part of being an AE at Towne is that you are not locked down to a specific territory.

Position Overview:

The Regional Account Executive (“AE”) will be responsible for building a network of mortgage brokers, mortgage bankers, community banks, credit unions, and AG banks to generate production volume to meet channel goals. The AE will have access to a full array of mortgage products, including Conventional, FHA, VA, USDA, 203K, manufactured housing, Jumbo, and select non-QM products. The AE will also be supported by a customer-centric Fannie, FHLMC, and GNMA seller servicer.

Duties & Responsibilities Overview:

Manage the mortgage process from client approval through loan closing

Discover new sales opportunities through networking and turn them into long-term partnerships.

Create detailed business plans to facilitate the attainment of goals and quotas.

Remain in frequent contact with the clients in your responsibility to understand their needs.

Respond to complaints and resolve issues, aiming at customer contentment and the preservation of the company’s reputation.

Submit call reports to Towne as requested.

Negotiate agreements and keep records of sales and data.

Train additional Account Executives as may be deemed appropriate from time to time by the company.

Requirements Overview:

Experience as an Account Executive and/or in another sales/customer service role.

Knowledge of market research, sales, and negotiating principles.

Common knowledge of conforming/government products.

Outgoing personality, excellent communication/presentation skills, and the ability to build relationships.

Organizational and time management skills.

Willing to call on mortgage brokers and small banks throughout the targeted market.

Willing to work whatever hours are necessary to accomplish the task at hand, that of providing a steady flow of wholesale business to Towne.

Work harmoniously and effectively with others.

Passionate about meeting the client’s needs.

Towne Mortgage is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, or genetic information, as well as any other State or local employment protections. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Customer Service Remote Collaboration Sales Regional Account Senior level

Likely questions

  1. Tell us about work you have done that is close to the Regional Account Executive - Remote role.
  2. How would you approach your first 30 days at Towne Mortgage Company?
  3. Which of Customer Service, Remote Collaboration and Sales have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Remote Collaboration and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Regional Account Executive - Remote role because I can bring practical experience in Customer Service, Remote Collaboration and Sales, learn the team quickly, and contribute to the outcomes Towne Mortgage Company needs from this hire.

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