My VA Support, Inc.

Medical Clerk

United States full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
We are seeking adetail-oriented and organized Medical Clerkto support the administrative operations of a U.S.-based medical office. This role is ideal for someone with experience in healthcare administration who is comfortable handling patient records, scheduling, and general office coordination in a fast-paced environment.
Responsibilities
Schedule, confirm, and reschedule patient appointments.

Maintain and update patient records in theEMR/EHR system.

Verify and update patient demographic and insurance information.

Upload, organize, and manage medical documentation.

Assist with processing forms, referrals, and other administrative paperwork.

Answer phone calls and respond to patient inquiries professionally.

Coordinate with providers and internal staff to ensure smooth patient flow.

Ensure accuracy and confidentiality of patient information in compliance withHIPAA regulations.

Requirements

1+ year of experienceworking in a medical office or healthcare administrative role.

Experience withEMR/EHR systems(such as Athena, eClinicalWorks, Epic, or similar).

Basic understanding ofU.S. medical insuranceis a plus.

Strong attention to detail and organizational skills.

Excellent written and verbalEnglish communication.

Ability to manage multiple tasks and prioritize in a fast-paced environment.

Reliable internet connection and a quiet remote workspace.

Preferred Qualifications
Experience scheduling patients in aU.S. medical practice.

Familiarity withinsurance verification, referrals, or authorizations.

Experience supporting physicians or healthcare teams remotely.

Benefits

100% remote job

Structured work schedule

Productivity bonus of 50 USD (paid in local currency)

Reliability bonus of 25 USD (paid in local currency)

Consecutive reliability bonus of 50 USD (paid in local currency)​

Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Administration Operations Remote Collaboration Medical Clerk Entry level

Likely questions

  1. Tell us about work you have done that is close to the Medical Clerk role.
  2. How would you approach your first 30 days at My VA Support, Inc.?
  3. Which of Administration, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Medical Clerk role because I can bring practical experience in Administration, Operations and Remote Collaboration, learn the team quickly, and contribute to the outcomes My VA Support, Inc. needs from this hire.

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