About the role
At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.
Are you ready to join us?
Responsibilities
Take end-to-end ownership of designing, standardizing, and documenting global processes across the customer lifecycle, from initial lead flow through to contract, subscription management, and revenue reporting.
Partner with leadership and revenue teams (e.g. sales and client success) teams to evaluate and structure requests. Translate commercial pain points into prioritized, high-impact business requirements for our Tech and Product teams. You will own the "what" and the "why," collaborating closely with technical teams who will execute the "how."
Own project management and stakeholder alignment for major rollouts.
Act as a custodian of our commercial standards, sales policies, and rules of engagement, ensuring a single source of truth that drives global consistency.
Define and monitor strategic KPIs to measure process success, continuously identify areas for optimization, and report business impact to senior leadership.
Requirements
Strong track record of designing, standardizing, and rolling out end-to-end sales and client success processes in a B2B / SaaS environment.
Ability to break down complex, ambiguous business problems into clear, structured, and actionable process documentation and briefings for technical teams.
Excellent stakeholder management skills with the confidence to advise and push back when necessary to protect the scalability of our processes.
Solid understanding of how CRM systems (like Salesforce) operate conceptually. You know how to design data models and reporting structures, even if you aren't the one coding them.
Strong project management capability to orchestrate cross-functional projects, manage development cycles.
Fluent in English. German language skills are a plus.
What we offer
In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:
Work from abroad up to 30 calendar days a year
Hybrid work and flex-time
International team and social events
Subsidized urban mobility and access to fitness and wellness options
Free access to Langdock and all its amazing functionalities
Career & training opportunities
Attractive locations and modern offices
Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
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