Zoom Communications, Inc.

Product Marketing Manager

United States full-time Executive $76,800 - $186,200
full-time Executive level Technology & IT Salary listed Curated
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About the role

What You Can Expect

This is a hands-on individual contributor role at the intersection of product marketing, organic growth, and AI-native content creation. You will shape how small and medium-sized businesses, solopreneurs, independent creators, and smaller teams discover and understand the Zoom AI Productivity Suite. You will personally take ideas from product insight through scripting, recording, editing, publishing, and measurement. This is an opportunity to build a content and distribution system from the ground up and see how your work contributes directly to product growth.

About the Team

The Zoom AI Productivity Suite team is building a new AI-native way to work, helping users move faster from conversation and ideation to polished, editable deliverables they can act on. As the product grows, this role will help more users understand its value and adopt it in their daily work. We are a product-led team looking for someone with sharp product judgment, hands-on content execution, and a genuine understanding of how people work and what earns their attention.

Responsibilities

Develop deep, working knowledge of the Zoom AI Productivity Suite, including who uses it, what problems it solves for small and medium-sized businesses and independent creators, how it compares to alternatives, and where its real advantages lie

Define and maintain positioning and messaging that starts with the user problem, not the feature list, and translates product capabilities into clear, specific, outcome-oriented value

Own the end-to-end creation and publication of product content, including short-form demos, screen recordings, tutorials, comparisons, social posts, emails, and web copy, from initial concept through measurement, without depending on an agency or production team

Use AI tools fluently across the full content workflow, including research, ideation, scripting, demo creation, editing, and rapid iteration, to move quickly without sacrificing quality

Build a repeatable content and distribution engine from the ground up to drive PLG strategy and take ownership of business growth targets, making independent prioritization calls and driving execution without waiting for a fully developed brief or established process

Plan and distribute platform-native content across X, YouTube, LinkedIn, Reddit, TikTok, and Instagram Reels, matching format and depth to the expectations of each audience and the stage of the funnel

Identify and engage with third-party platforms, software-review sites, benchmark leaderboards, and vertical communities to build product credibility, drive discovery, run user operations and generate trial

Track what is working using engagement quality, trial, subscription, and adoption signals, then use those findings to improve product stories, content formats, and calls to action

Partner closely with product managers, designers, engineers, and marketing partners to keep product stories accurate and move content at the pace of product development

What We're Looking For

5+ years of experience in product marketing, content marketing, growth marketing, social content, with a focus on digital products such as SaaS, AI tools, productivity platforms, or creator products, or equivalent experience

Strong product instincts: the ability to identify the most important user problems, recognize genuine product differentiators, and turn those insights into product stories that are simple, specific, and credible, particularly for small and medium-sized business audiences, solopreneurs, independent creators, and smaller teams

Hands-on fluency using AI tools for research, ideation, scripting, demo creation, video editing, and content iteration, not just familiarity with the tools but practical comfort shipping work with them

Demonstrated ability to personally create and publish work end-to-end, including short-form product videos, screen-recorded demos, and social content created to market and explain digital products

Strong understanding of how audiences, content formats, and distribution dynamics differ across TikTok, Instagram Reels, YouTube, X, Reddit, and LinkedIn, with demonstrated depth on at least some of these platforms

A track record of building from scratch: cold-starting a content channel, a product launch, or a distribution system, and driving it forward through ambiguity without waiting for established processes. Candidates who have built and grown their own relevant content channels with measurable results are also encouraged to apply

Experience at an AI-native, SaaS, productivity, or creator-product company is preferred, though not required if the work itself demonstrates the right instincts and execution ability

Salary Range or On Target Earnings:
Minimum:
$76,800.00Maximum:
$186,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:

09/27/26
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Executive
Technology & IT Operations Remote Collaboration Sales Writing Executive level full-time

Likely questions

  1. Tell us about work you have done that is close to the Product Marketing Manager role.
  2. How would you approach your first 30 days at Zoom Communications, Inc.?
  3. Which of Operations, Remote Collaboration and Sales have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Remote Collaboration and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Product Marketing Manager role because I can bring practical experience in Operations, Remote Collaboration and Sales, learn the team quickly, and contribute to the outcomes Zoom Communications, Inc. needs from this hire.

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