NEW Solutions

Program Assistant

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

This currently is not an active position requisition. We are accepting applications for this position on an ongoing basis for an active pipeline for when they become available.

ABOUT NEW SOLUTIONS
Selected as the #1 "Best Nonprofit to Work for" in 2024 by The NonProfit Times, NEW Solutions helps federal government agencies to accomplish their mission by providing skilled and experienced workers in professional, administrative, technical and scientific positions.

JOB SUMMARY

Facilitates program administration and recruitment support to ensure that the program is operating effectively, efficiently, and preparing for expansive growth. Assists with recruitment activities to include processing job requisitions, screening, sourcing, interviewing, assessing, and referring candidates for positions; ensures program compliance to adhere to federal and state laws and perform all administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Demonstrates a high level of customer service working with internal and external clients at all levels to develop relationships to foster program growth. Conducts regular searches in Acquire and other sourcing outlets (including professional social media and job postings sites) for qualified applicants and refers them to State Coordinators and Monitors. Assists and seeks out new and creative ways of locating new advertisement sources to effectively target highly qualified candidates (e.g. reach out to local libraries, etc.). Creates the communications monthly newsletter for program Enrollees and prepare Enrollee spotlights for the newsletter and website. Processes, screens applicants, and maintains and tracks all electronic applicant files. Prepares and maintains electronic position files. Conducts and documents FAPIIS (SAM) search for qualified applicants for positions. Schedules applicant interviews with agency Monitors and checks at least 2 references (if required). Prepares electronic enrollment packets and reviews for completeness and accuracy to ensure compliance.

Acts as backup for Recruiter/Program Specialist(s) assigned to program.

Monitors life-to-date report in EMS; re-allocates agreement funding as needed; prepares the wage increase spreadsheets (follows-up with State Coordinators as needed), reviews with Program Director, and enters in EMS; enters new agreement information in EMS; creates agreement folders; and process position duplications and enrollee transfers.

QUALIFICATIONS AND SKILLS

Demonstrated program recruitment and administration experience.

Ability to communicate effectively in person, by phone, and email with individuals at all levels including enrollees, Monitors, Staff with solid writing skills.

Knowledge concerning personnel policy along with federal and state employment and recruiting laws and practices.

Time management, organizational, and interpersonal skills.

Upbeat attitude, superior customer service skills, and the ability to research and respond to personnel questions as they arise.

Proficiency in Microsoft Office Suite skills and ability to easily learn to use specialized software packages.

The requirements listed above are representative of the knowledge, skills, and/or abilities required.

EDUCATION AND EXPERIENCE

Associate's Degree

5 - 7 Years

Education and experience requirements may be substituted on a year-for-year basis by relevant, demonstrated, progressive, and directly-related education/work experience.

PHYSICAL REQUIREMENTS

Physical requirements include the dexterity to reach, stand, climb, move, finger keyboards, lift light loads, and the ability to also function in a stationary position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

NEW Solutions is an Equal Opportunity Employer and committed to a work environment free from discrimination and harassment in any form. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity in employment for all persons and to prohibit unlawful discrimination in employment.

Compensation and Benefits:
We offer a competitive compensationpackage designed to support your well-being and professional growth. Our benefits include:

Competitive Salary: Aligned with industry standards and based on experience and qualifications.

Health Benefits: Medical, dental, and vision insurance plans with employer contributions.

Retirement Planning: 401(k) plan with company matching to help you build financial security.

Paid Time Off: Inclusive of vacation days, sick leave, holidays, and personal days.

Continuous Learning: Opportunities for professional growth via an extensive Learning Management System.

Wellness Support: Employee assistance programs and resources to promote work-life balance.

We are committed to providing benefits that support your overall health, financial stability, and career development.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Administration Customer Service Human Resources Sales Writing Mid level

Likely questions

  1. Tell us about work you have done that is close to the Program Assistant role.
  2. How would you approach your first 30 days at NEW Solutions?
  3. Which of Administration, Customer Service and Human Resources have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration, Customer Service and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Program Assistant role because I can bring practical experience in Administration, Customer Service and Human Resources, learn the team quickly, and contribute to the outcomes NEW Solutions needs from this hire.

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