The Christian Reformed Church in North America

Content Support Specialist

United States full-time Mid $25 - $25
full-time Mid level Technology & IT Salary listed Curated
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About the role

PURPOSE
The Content Support Specialist will serve as the primary internal publishing and editorial support engine for Global Coffee Break (GCB) of Resonate Global Mission with the Christian Reformed Church (CRCNA). This role includes executing English editorial and production tasks, creating general social media content for the organization, and providing supplementary outreach to share translated materials.

This position is part-time at 20 hours a week and offers a flexible work schedule and an attractive benefits package including three weeks' vacation, retirement fund contribution, and more.

The CRCNA exhibits love for the diversity of the human family. As such, we welcome & encourage all, regardless of race, ethnicity, ability, and culture, to apply. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources Department.

KEY RESPONSIBILITIES:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following

Typeset and format international study guides in multiple languages using Adobe InDesign.

Prepare and format document layouts tailored for international translations, ensuring visual consistency.

Assist with communications strategies and outreach to promote international guides that target language networks and users.

Provide hands-on assistance with line editing, proofing, typesetting, and formatting English study guides in coordination with the Global Coffee Break content coordinator and vendors.

Perform routine administrative tasks and document management.

Create social media content and digital assets for Global Coffee Break.

Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

SKILLS, KNOWLEDGE & EXPERTISE:

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Able to support the mission, vision, and values of the CRCNA.

Willingness to promote the Global Coffee Break program with enthusiasm and tact.

Advanced proficiency in Adobe InDesign and desktop publishing, with proven expertise in document typesetting, spacing, translation layout adjustments, and print preparation.

Proven ability in digital graphic creation and copywriting for social media management and organizational communications.

Detail-oriented self-starter managing complex, shifting publication workflows.

EDUCATION AND EXPERIENCE

Bachelor’s degree in English, Communications, Graphic Design, or equivalent professional experience.

Intermediate editorial experience including line editing, copyediting, proofreading, and familiarity with curriculum structural frameworks and MLA format.

Intermediate experience in educational or ministry publishing process is an asset.

PHYSICAL DEMANDS

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting for extended periods of time.

Dexterity of hands and fingers to operate a traditional computer keyboard and mouse.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Part-time Benefits

Benefits may be prorated based on # of hours worked per week:

Work-Life Balance

Flexible Work Arrangements

Generous Vacation and Holiday Time

Benefits include Health, Welfare, & Retirement

Professional Development Opportunities

Contributing to an organization that is making an impact in the world

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Content Writing Human Resources Writing Content Support Mid level

Likely questions

  1. Tell us about work you have done that is close to the Content Support Specialist role.
  2. How would you approach your first 30 days at The Christian Reformed Church in North America?
  3. Which of Content Writing, Human Resources and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Content Writing, Human Resources and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Content Support Specialist role because I can bring practical experience in Content Writing, Human Resources and Writing, learn the team quickly, and contribute to the outcomes The Christian Reformed Church in North America needs from this hire.

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