About the role
Job Opening: Intake Specialist (ABA Therapy)
Location: South Africa (Remote – US Hours)
Type: Full-Time, Work from Home
Hours: Monday to Friday: 9am- 5pm (US Hours)
Responsibilities:
Respond to intake inquiries via phone, email, and web forms promptly and professionally
Guide families of autistic children through the intake and onboarding process with empathy and clarity
Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)
Schedule assessments and initial consultations
Maintain accurate records using our practice management software
Collaborate with the clinical, billing, and administrative teams
Follow up with families to ensure timely completion of all intake steps
Essential Qualifications:
Excellent communication and interpersonal skills
Excellent administrative management
Detail-oriented with strong organizational abilities
Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs)
Ability to work independently in a remote environment
Compassionate, patient, and culturally sensitive
Requirements
Desired Experience:
Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes
Previous experience in a healthcare, therapy, or ABA setting preferred
Experience with insurance verification or working with funding bodies
Fluent or neutral English accent
Reliable internet and backup power
Benefits
Comfortable working U.S. hours
Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Originally posted on Himalayas