About the role

Headquarters: MMC Group
URL: http://www.mmcgrp.com

Benefits Verification Specialist – Remote

Pay: $17.00/hour
Schedule: Monday–Friday, 8:30 AM–5:30 PM EST
Breaks: 1-hour unpaid lunch + two paid 15-minute breaks
Work Setup: Remote | BYOD

Position Summary

We are seeking a Benefits Verification Specialist to verify patient insurance benefits and accurately document coverage information.

Responsibilities

Verify patient insurance benefits and eligibility.

Review coverage, cost share, provider options, and restrictions.

Contact insurance companies and document benefit details.

Assist with prior authorizations and claims appeals when needed.

Complete accurate data entry and quality reviews.

Identify and escalate missing information or reimbursement issues.

Requirements

High school diploma/GED required.

2+ years of related experience or a 2-year degree.

Healthcare, insurance, medical billing, or customer service experience preferred.

Benefits verification experience strongly preferred.

Strong computer, communication, problem-solving, and attention-to-detail skills.

Proficiency with Outlook, Word, and Excel.

Remote BYOD position | $17/hour

Can't Live in these states:

California

Colorado

Connecticut

Hawaii

Washington DC

Illinois

Iowa

Maine

Maryland

Massachusetts

Michigan

Minnesota

Montana

New Hampsire

New Mexico

Nevada

North Dakota

New Jersey

New York

Oregon

Pennsylvania

Rhode Island

South Dakota

Vermont

Washington

West Virginia

To apply: https://weworkremotely.com/remote-jobs/mmc-group-benefits-verification-specialist-call-center-agent-remote-must-have-your-own-computer

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role

Technology & IT Customer Service Remote Collaboration Benefits Verification Specialist remote

Likely questions

Tell us about work you have done that is close to the Benefits Verification Specialist ( Call Center Agent- REMOTE)-Must have your own computer role.
How would you approach your first 30 days at MMC Group?
Which of Customer Service, Remote Collaboration and Benefits have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Customer Service, Remote Collaboration and Benefits.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Benefits Verification Specialist ( Call Center Agent- REMOTE)-Must have your own computer role because I can bring practical experience in Customer Service, Remote Collaboration and Benefits, learn the team quickly, and contribute to the outcomes MMC Group needs from this hire.

Benefits Verification Specialist ( Call Center Agent- REMOTE)-Must have your own computer

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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