About the role

Kigali, Rwanda | Customer Services Intern Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills ...

Interview prep

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Use this as a quick practice sheet before you speak with the employer.

Mid

Customer Service Customer Service Interns Mid level full-time

Likely questions

Tell us about work you have done that is close to the Customer Service Interns role.
How would you approach your first 30 days at Ampersand Energy?
Which of Customer Service, Customer and Service have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

A recent example that proves your experience with Customer Service, Customer and Service.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Customer Service Interns role because I can bring practical experience in Customer Service, Customer and Service, learn the team quickly, and contribute to the outcomes Ampersand Energy needs from this hire.

Customer Service Interns

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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