AAA

Corporate Travel SABRE Agent, Day hours

United States full-time Mid $22 - $32
full-time Mid level Technology & IT Salary listed Curated
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About the role

AAA Club Alliance is seeking a talented Corporate Travel Agent to join our vibrantCorporate Travel team! This role offers the opportunity to work remotely from home within our territory, with a flexible schedule designed to accommodate your needs.

This is a work from home position; however, candidates must live within our territory:
Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, Washington, DC, or West Virginia.

**Work Schedule - All hours are Eastern Time
Monday - Friday (9:30 a.m. to 6:00 p.m.)

Why AAA?

At AAA, we offer more than just a job - we provide a supportive environment with opportunities for growth and advancement. Joining our team means gaining access to competitive benefits, including:
The starting base compensation for this position is $21.78 to $32.26 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

Full time Associates are offered a comprehensive benefits package that includes:

Medical, Dental, and Vision plan options

Up to 2 weeks Paid parental leave

401k plan with company match up to 7%

3+ weeks of PTO within your first year

Paid company holidays

Company provided volunteer opportunities + 1 volunteer day per year

Free AAA Membership

Continual learning reimbursement up to $5,250 per year

And MORE! Check out our Benefits Page for more information

As a Corporate Travel Agent, you will:

Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.

Provide exceptional customer service by effectively communicating travel-related information.

Utilize SABRE GDS to manage corporate travel bookings.

Promote acceptance of fares, rates, and suppliers that align with client travel program policies.

Maintain professional and courteous client relations by promptly responding to telephone and email communications.

Stay informed of airline rules, regulations, and current affairs to accurately advise clients.

Achieve individual and contractual service level goals related to telephone, quality, and productivity.

Minimum Qualifications:

High school diploma or equivalent.

4+ years of active Travel Consultant experience in the past 6 years.

1+ year of international travel experience preferred.

Experience in Corporate Travel and proficiency in SABRE GDS required.

If you're passionate about travel and providing exceptional service, we want to hear from you! Join us and become a valued member of our team at AAA Club Alliance.

#US
Full time Associates are offered a comprehensive benefits package that includes:

Medical, Dental, and Vision plan options

Up to 2 weeks Paid parental leave

401k plan with company match up to 7%

2+ weeks of PTO within your first year

Paid company holidays

Company provided volunteer opportunities + 1 volunteer day per year

Free AAA Membership

Continual learning reimbursement up to $5,250 per year

And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Customer ServiceOriginally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Corporate Travel Sabre Agent Mid level

Likely questions

  1. Tell us about work you have done that is close to the Corporate Travel SABRE Agent, Day hours role.
  2. How would you approach your first 30 days at AAA?
  3. Which of Customer Service, Corporate and Travel have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Corporate and Travel.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Corporate Travel SABRE Agent, Day hours role because I can bring practical experience in Customer Service, Corporate and Travel, learn the team quickly, and contribute to the outcomes AAA needs from this hire.

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