EastWest BPO

Junior Sales Development Representative | Remote

Philippines remote Entry PHP40,000 - PHP50,000
remote Entry level Technology & IT Salary listed Curated
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About the role

About Us:
Welcome to EastWest BPO, where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including two domestic offices in Ortigas Pasig and San Fernando, Pampanga, as well as two international offices in Virginia and Atlantic City and we've earned over 50 loyal clients across multiple industries. And the best part? All of this growth has come from client referrals and word-of-mouth recommendations alone, without any need for marketing or advertising. We value career growth and have seen many of our employees climb the ranks.
Discover exciting possibilities that await you at EastWest BPO! Join the #EastWestBPOfamily!
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Job Description:
The Junior Sales Development Representative will be responsible for identifying and qualifying potential clients, developing relationships with prospects, and assisting in setting up sales calls/demos for the Senior Sales Executives to close. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for helping customers.
Qualifications:

A Bachelor's degree (or equivalent) is preferred.

Experience in working with various BPO companies is required.

Experience in customer/client support is a plus.

A proven track record of at least 2 years of experience in a BPO sales position or a related field is required.

Communication: Strong writing and interpersonal communication skills are essential.

A working knowledge of the sales process and various CRM software is necessary.

Proficiency in Microsoft Office and other common office software tools is expected.

The ability to flourish with minimal guidance, be proactive, and handle uncertainty is important.

Requirements:

Remote | Philippine-wide

Full-time Graveyard Shift

5 days a week, 2 days off, rdot when needed

Salary for this position will depend on the candidate's level of qualifications and experience.

For permanent position.

Not presently employed by another company.

Responsibilities:

Identify and qualify senior business leaders as potential clients through outbound calls, emails, social media, and other methods.

Collaborate with Senior Sales Executives to close deals with clients.

Maintain accurate records of customer interactions.

Maintain the client database to ensure the Senior Sales Executive team can access current information on all leads.

Manage multiple projects simultaneously while meeting deadlines.

Provide feedback to the sales team on client trends and needs.

Monitor client accounts to ensure satisfaction.

Disclaimer:
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT CRM Customer Service MySQL Remote Collaboration Sales Entry level

Likely questions

  1. Tell us about work you have done that is close to the Junior Sales Development Representative | Remote role.
  2. How would you approach your first 30 days at EastWest BPO?
  3. Which of CRM, Customer Service and MySQL have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and MySQL.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Junior Sales Development Representative | Remote role because I can bring practical experience in CRM, Customer Service and MySQL, learn the team quickly, and contribute to the outcomes EastWest BPO needs from this hire.

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