PradeepIT Consulting Services Pvt Ltd

Team Lead

India full-time Executive Salary not listed
full-time Executive level Technology & IT Curated
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About the role

Job Description

Written and spoken fluency in business English

Ability to meet tight deadlines and work to a high standard under pressure

Management of daily activities of a team. Team Size is 20+

Experience in GIS domain is preferred

Ensures achievement of all process, team and individual Customer Service goals and standards

Manages Key performance indicators

Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities

Responsible for administrative aspects including reporting

Superior communication (oral, written), presentation, and interpersonal skills

Ability to plan, prioritize, organize and communicate with client

Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations

Roles & Responsibilities:

Written and spoken fluency in business English

Ability to meet tight deadlines and work to a high standard under pressure

Management of daily activities of a team. Team Size is 20+

Experience in GIS domain is preferred

Ensures achievement of all process, team and individual Customer Service goals and standards

Manages Key performance indicators

Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities

Responsible for administrative aspects including reporting

Superior communication (oral, written), presentation, and interpersonal skills

Ability to plan, prioritize, organize and communicate with client

Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations

About the Comapany
Accelerate your career with PradeepIT
PradeepIT is one of the largest, globally recognized IT Consulting firm to connect Indias deeply vetted talent team to global customer.

Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.

With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:

6+ Years of Experience
580+ Open source technology Consultant
120+ SAP Consultant
40+ Salesforce Consultant
60+ Adobe Consultant
100+ Mobility Consultant
890+ Clients in APAC, EMEA & USA
Our Beliefs

PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Executive
Technology & IT CRM Customer Service Data Analysis Technology Executive level full-time

Likely questions

  1. Tell us about work you have done that is close to the Team Lead role.
  2. How would you approach your first 30 days at PradeepIT Consulting Services Pvt Ltd?
  3. Which of CRM, Customer Service and Data Analysis have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Team Lead role because I can bring practical experience in CRM, Customer Service and Data Analysis, learn the team quickly, and contribute to the outcomes PradeepIT Consulting Services Pvt Ltd needs from this hire.

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