Power Digital Marketing

Account Manager, CRO

Colombia full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Who We Are:

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.

For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work.

As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another.

At Power Digital, we believe the future belongs to teams that combine the best talent with the best technology. We are building that future today.

***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
As an Account Manager in the CRO division, our primary goal is to ensure the seamless execution of every growth idea presented to our clients, meeting high-quality standards within specified timelines. To achieve this, create internal tickets for various tasks such as copy, design, development, or email, ensuring the smooth implementation of presented ideas. Upon receiving completed tasks from our team, we conduct a thorough quality check to ensure all requirements are met. Then, we share the information with our growth leads for their feedback. Once approved by the Growth lead, we proceed to share the finalized task with the client and await their feedback before pushing the idea live. As Account Managers, effective communication with clients is key. We take the responsibility of conveying the right message between our internal team and clients, fostering a collaborative and transparent environment
Responsibilities:

Client Relationship Management: Serve as the main point of contact for assigned clients, fostering strong relationships and understanding their business objectives. Conduct regular meetings and communication with clients to gather feedback and provide updates

Project Oversight: Lead the planning, execution, and monitoring of projects, ensuring they are aligned with client goals and agency standards. Collaborate with cross-functional teams, including design, and development teams, to ensure project deliverables are met on time and are of high quality

Team Leadership and Mentoring: Provide mentorship and guidance to junior account managers, assisting in their professional growth and development

Communication: Communicate project status, updates, and recommendations clearly to clients and internal teams. Address client concerns, issues, and feedback in a proactive and professional manner

Market Knowledge: Stay up-to-date with industry trends, emerging technologies, and best practices to provide valuable insights to clients

Employ AI technologies to enhance and optimize business processes

Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

Bachelor's degree in Marketing, Business, Communication, or a related field. Master's degree is a plus

1-3+ years of experience in account management within a marketing agency environment

Strong knowledge of marketing strategies, digital marketing, and advertising concepts

Proficiency in using project management and collaboration tools such as Clickup, Basecamp, and Asana

Excellent communication and presentation skills, both written and verbal

Leadership experience with the ability to mentor and guide junior team members

Proficiency in agile methodologies, such as Scrum, and the ability to adapt to changing project requirements

Exceptional organizational skills and attention to detail

Problem-solving skills with the ability to think critically and strategically

Demonstrated ability to manage multiple projects and priorities simultaneously

Strong client-facing skills, including the ability to build and maintain relationships

English proficiency: B2 minimum

Key Performance Indicators (KPIs)

Client Relationship: Keeps the client up to date, and keeps the team updated as well

Resource management: Must be able to coordinate the resources accordingly in order to successfully meet the project needs

Tools Management: Uses the comms tools accordingly, keeps an open communication with the internal and external team. Keeps her click up lists updated and reviews the notifications in a timely manner. As well as their slack

Results: As a result of their management/ coordination, they are able to meet the needs of the project in a timely and successful manner

Most Important Things (MITs)

Assertive communication with our internal and external team

Ability to multitask

Understand the resources assigned to the POD and plan accordingly to meet the deadlines

Attention to detail

Benefits & Perks:

Base salary + commission opportunities

Medical Bonus

15 paid vacation days (PTO) per year

Fully flex work environment: full-remote, in-office, or hybrid

Employee Assistance Program (EAP)

17 observed Colombian national holidays + 2 mental health recharge days per year

Legal benefits like Prima, Cesantias

Paid Social Security

Unlimited opportunities for growth & leadership within a rapidly growing firm

Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)

Quarterly awards including prize money and recognition for outstanding performance

Opportunities to be involved in company DEI initiatives

Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at . If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at before taking any further action in relation to the correspondence.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Digital Marketing Human Resources Project Management Remote Collaboration Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Account Manager, CRO role.
  2. How would you approach your first 30 days at Power Digital Marketing?
  3. Which of Digital Marketing, Human Resources and Project Management have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Digital Marketing, Human Resources and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Manager, CRO role because I can bring practical experience in Digital Marketing, Human Resources and Project Management, learn the team quickly, and contribute to the outcomes Power Digital Marketing needs from this hire.

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