About the role
Scope
Develop and deliver training for CE &FO configured environment
Provides Microsoft Dynamics CE F&O application and product training to both technical and non-technical users
Creating content in various formats that serves users with the information that they need to support training and change management
Design content to follow standards for inclusive, plain language user-centred design
Develops, designs and delivers training material to both technical and non-technical users
Assignment Deliverables
Training Needs Assessment, Analysis and Planning
Training Design, Development and Delivery
Designing viable approaches to integrate self-paced and instructor-led training with the Training Sandbox (environment)
Deliver system (e.g., feature) demos to business users
Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc.
A Note on the VOR Master Service Agreement:
The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.
The start date is subject to change based on security clearances and contract signing timelines.
Mandatory Requirements
The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).
eLearning authoring (instructional design and development)
Desired Skills and Experience
Demonstrated experience with using Microsoft Dynamics CE and F&O platforms in business settings
Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
Well-versed in facilitation techniques and approaches to distil technical information for non-technical business users.
Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations
Ability and experience in interpreting data and technical documentation for the design and development of training material
Ability to develop role-based training for a various business users within an organization
Extensive knowledge in learning measurement and evaluation including administering competency-based assessments
Familiar with AODA requirements for both interactive e-learning and written manuals.
Resumes Evaluation/Criteria:
Criteria 1: Training Development and Delivery Skills - 40 Points
Develop and deliver training for CE & F&O configured environment. Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
Provides Microsoft Dynamics CE F&O application and product training to both technical and non-technical users. Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
Creating content in various formats that serves users with the information they need to support training and change management. Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.
Criteria 2: Technical and Content Creation Skills - 30 Points
Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more. Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc. Expertise in storyboard design and digital content development using diverse sources.
Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.
Familiar with AODA requirements for both interactive e-learning and written manuals: Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.
Criteria 3: Communication and Facilitation Skills - 20 Points
Design content to follow standards for inclusive, plain language user-centered design: Expertise in designing content that adheres to inclusive, plain language principles.
Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations. Ability to conduct engaging and interactive virtual training sessions.
Criteria 4: Practical Experience and Application - 10 Points
Demonstrated experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s): Demonstrated practical expertise and application proficiency in utilizing Microsoft Dynamics CE and/or F&O environments.
Knowledge Transfer
What needs to be KT
Storyboards
Authoring tool including all source and project files
To whom
Managers/Project Manager/Team Members
When
1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc
Must haves:
The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).
eLearning authoring (instructional design and development)
Nice to have:
Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
Originally posted on Himalayas