Black Box

Field Engineer

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

The Project Engineer is a key member of the project operations team that provides critical support to Project Management and is the liaison between the Field and the Office. Under the supervision of Project Management, the Project Engineer’s responsibilities include, but are not limited to, development of pre-work and post work submittal packages, processing, validating and compiling cable test reports, drafting and processing RFIs, preparing change order requests, verifying field conditions against design documents, ensuring working sets of drawings and specifications are kept up-to-date, maintaining redline / as-built drawing sets and keeping project records appropriately filed. The most critical responsibility of this key role is communication. The Project Engineer must ensure that the entirety of the extended Project Team is always up to date.
What You Will Do:

Safety is our Priority. Follow Safe Work Practices that conform with the Company’s Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.

Promote company Core Values to foster and safeguard Company culture.

Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package.

Provide close support to the Project Manager and/or Senior Project Manager.

Evaluate and continually suggest improvements to processes used by Project Delivery Teams to effectively meet customer requirements and expectations.

Manage, mentor, and develop colleagues.

Interact with the customer to validate our understanding of expectations before, during, and after project completion.

Aid in providing close support and oversight for our subcontractors.

Leads field validation of telecom design, proactively identifying conflicts or gaps and collaborating with CM, PM, and customer for resolution thru the RFI process.

Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies / clashes.

Owns the implementation and oversight of electronic tracking systems and custom dashboards to drive real-time visibility into task progress, crew productivity, and issue resolution.

Daily/weekly reporting, issue escalation, and coordination with project managers and general contractors.

Proactively and systematically communicate challenges, risks, and successes.

Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts.

Support QA/QC by ensuring adherence to the Quality Control plans and process.

Ensure that all downstream team members are meeting deadlines on assigned tasks.

Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents.

Cultivate and maintain customer relationships.

Work with the field operations team to ensure proper materials and equipment are available.

Coordinates with customer for acceptance and signoff.

Demonstrates ownership of the change management process—actively identifies scope impacts, initiates timely communication with stakeholders, and drives resolution to maintain schedule and project alignment.

Partners closely with QA/QC teams. Regularly reviews and validates test results (OTDR, Power Meter, etc.)

Maintains up to date redlines throughout the build lifecycle

Leads the preparation of closeout documentation, ensuring timely, organized, and customer-ready submittals.

Needs for Success:

Must be proficient and well-practiced in leveraging information and data in making informed decisions.

Extensive knowledge of Safety protocols, processes and procedures.

Deep understanding of industry specific estimating and engineering best practices.

Ability to identify change events.

Knowledge of various construction technology platforms, quality, and safety standards.

Ability to understand and develop project schedules.

Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.

Ability to work under time constraints and adapt to changing requirements with a positive attitude.

Strong oral and written communication and organizational skills, including excellent customer service skills.

Disciplined, detail oriented, organized, and self-driven.

Demonstrated skill in organizing resources and establishing priorities.

Strong leadership presence with the ability to mentor junior field staff, lead site walks, and represent the telecom discipline in cross functional meetings.

Ability to manage multiple stakeholders and influence without direct authority.

Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel,

PowerPoint, Visio, etc.), Bluebeam, Procore, Textura and others.

What You Bring to the Table:

Bachelor’s Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree.

Minimum of 5+ years’ experience in the construction industry in a similar role. Experience with large, structured cabling projects and/or data center construction projects highly preferred
Preferred professional certifications:
OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment)

BICSI TECH

Supervisory Responsibility:
This position will not have direct reports.
Work Location and Travel: Remote United States, with up to 50% travel to various client sites.
Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Data Analysis Excel Operations Project Management Mid level

Likely questions

  1. Tell us about work you have done that is close to the Field Engineer role.
  2. How would you approach your first 30 days at Black Box?
  3. Which of Customer Service, Data Analysis and Excel have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Data Analysis and Excel.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Field Engineer role because I can bring practical experience in Customer Service, Data Analysis and Excel, learn the team quickly, and contribute to the outcomes Black Box needs from this hire.

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