MB2 Dental

Director of Operations

United States full-time Executive Salary not listed
full-time Executive level Technology & IT Curated
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About the role

Overview
MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and headquartered in Carrollton, Texas, is seeking a dynamic Director of Operations to join our growing team.
Position Summary
The Director of Operations is responsible for leading the operational, financial, and people performance of a portfolio of dental practices throughout the Pacific Northwest. This leader partners closely with dentist owners, practice leadership teams, and executive leadership to drive growth, improve performance, enhance the patient experience, and execute strategic business initiatives.
This is a remote position supporting practices throughout the Pacific Northwest. Regular overnight travel of up to 50% is required.
Responsibilities

Partner with dentist owners and executive leadership to drive operational, financial, and people performance across an assigned portfolio of dental practices.

Lead, coach, and develop operational leaders while fostering a culture of accountability, continuous improvement, and exceptional patient service.

Analyze financial statements, operational reports, and key performance indicators to identify opportunities for growth and improvement.

Develop and execute strategic action plans to improve profitability, operational efficiency, patient experience, and overall practice performance.

Recruit, hire, onboard, and retain high-performing team members in partnership with Human Resources.

Establish clear performance expectations and hold leaders accountable for achieving operational, financial, and people-development goals.

Lead and support business initiatives, process improvements, and organizational change efforts across the region.

Partner with corporate departments to implement scalable programs, operational best practices, and growth initiatives.

Provide regular business updates, recommendations, and performance insights to dentist owners and executive leadership.

Maintain knowledge of industry trends, market conditions, and best practices while ensuring compliance with company policies, standards, and training requirements.

Qualifications

Bachelor's degree required.

8+ years of dental operations leadership experience required.

Dental practice management or dental operations experience strongly preferred.

Strong business acumen with experience analyzing financial statements, operational reports, and performance metrics.

Proven ability to influence and build relationships with executive leaders, business owners, and cross-functional teams.

Experience managing remote teams and geographically dispersed operations.

Excellent communication, presentation, and problem-solving skills.

Highly organized with strong project management and prioritization abilities.

Ability to travel overnight up to 50% throughout the assigned region.

MB2 Dental Solutions, LLC is an equal opportunity employer.
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Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Executive
Technology & IT Operations Project Management Remote Collaboration Director Technology Executive level

Likely questions

  1. Tell us about work you have done that is close to the Director of Operations role.
  2. How would you approach your first 30 days at MB2 Dental?
  3. Which of Operations, Project Management and Remote Collaboration have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Project Management and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Director of Operations role because I can bring practical experience in Operations, Project Management and Remote Collaboration, learn the team quickly, and contribute to the outcomes MB2 Dental needs from this hire.

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