About the role
Overview
When you join Spicerhaart, you become a valued part of the Spicerhaart family, the UK's largest independent estate agency group. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement, enabling colleagues to reach their full potential. We operate in a high-performance culture that prides itself on delivering excellent customer service, both internally and externally. Our reputation depends on the service we provide to our internal and external customers.
Location: Spicerhaart Head Office, Colchester
Reporting to: Head of Training & Development - Estate Agency
Responsible for: Training of circa 250 colleagues
Working model: Remote working with mandatory travel to our training sites across the UK
Benefits of being an Estate Agency Training Manager at Spicerhaart:
A basic salary of £30,000–£40,000 per year, dependant on experience
10% annual bonus of annual salary, based on hitting half-yearly targets
A company car or a monthly car allowance
Monday–Friday working hours: 8:30am–6pm
Responsibilities of an Estate Agency Training Manager at Spicerhaart in Colchester:
Responsible for the design, development and delivery of training programmes within Spicerhaart that facilitate and improve colleague performance in both sales and customer experience
Deliver training programmes for Spicerhaart colleagues that meet all aspects of procedural compliance and legislative requirements
Develop and maintain training manuals and documentation, ensuring they reflect current company policy and legislative requirements
Provide support for other departments in the development and upkeep of Operations Manuals
Review training materials, ensuring activities provide learning that enables improvement within Spicerhaart
Maintain an up-to-date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials and deliver effective training
Keep up to date with best practice within Training and recommend implementation within the company where appropriate
Participate in and coordinate special projects as requested, assisting in other areas within the section and providing cover where required
Manage systems training by identifying training requirements and designing and implementing appropriate training solutions, including blended learning and e-learning platforms
Manage allocated training projects, designing and delivering appropriate solutions to the required standard, deadline and cost
Work towards delivering a 100% course completion rate with apprentices through support, mentorship and assessment
Provide efficient and comprehensive training design and delivery to colleagues across Spicerhaart in line with the company vision.
Deliver the assessment of apprenticeships on the Spicerhaart Vocational Development Programme.
Ensure you uphold the company’s core beliefs and standards at all times
Ensure you follow the company dress code
Role Specific Competencies:
Ideally educated to degree standard, with a CIPD qualification in Learning and Development or equivalent business experience, including a minimum of three years in a sales, property or retail sales-related role
Experience of different learning platforms would be advantageous
Experience of apprenticeship programmes and qualified to provide competent assessments to enable the successful completion of Level 2 and Level 3 apprenticeships
Excellent communication and presentation skills
Self-motivated, confident and flexible
Ability to work accurately and remain well organised
The Finer Details:
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
A full UK Driving Licence
Legal entitlement to live and work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006)
Evidence of your right to work in the UK, in the form of:
Passport or Birth Certificate
Proof of Address
National Insurance documentation
Driving Licence Check
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
Full UK Driving Licence
Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
Proof of Address
National Insurance
Drivers Licence Check
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Originally posted on Himalayas