Thryv

Account Development Representative (Appointment Setter)

Australia full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

Why Thryv?
Work From Anywhere, Win Everywhere
Join a 100% remote team that’s built for performance, not postcode. Whether you're in a city apartment or a rural town, you’ll have the tools, support, and culture to thrive (pun intended) —without the commute.
Please note: This role is open to candidates who are based in Australia with full working rights and located on the Eastern Seaboard. Our team operates on a consistent schedule of 8:30am – 5:00pm, Monday to Friday, and we’re looking for people who can commit to this full-time structure.
Grow Your Career, Grow Your Paycheque
We don’t just offer jobs—we build careers. With clear pathways across our sales roles and 70% of new hires promoted within 6 months, your growth is real, rapid, and rewarded. Start in one role and grow into the next.
A Bit About Us
At Thryv, we’re fiercely devoted to the success of local businesses. For over 125 years, we’ve helped small businesses compete and win—starting with directories and evolving into cutting-edge software, automation tools, and digital marketing services. Today, we help Aussie and Kiwi business owners manage their time, connect with customers, and grow with confidence.
We’re not just selling software. We’re selling time, sanity, and success. And we’re looking for sales legends (or legends-in-training) to join our fully remote team—no commute, no office politics, and yes, we do have a dress code (from the waist up).
What You'll Do:

Dial and Smile: Reach out to potential clients with your charming personality and set up appointments like a pro.

Calendar Conqueror: Manage schedules with the precision of a Swiss watchmaker.

Follow-Up Fanatic: Ensure no appointment is left behind with timely follow-ups to leads and sales team members alike.

Team Player: Collaborate with our sales teams and partner to deliver SaaS revenue.

A Day in the Life of an Appointment Setter at Thryv

Contacting Customers: Spend around 6 hours daily reaching out via phone, email, SMS, video calls, and a dialler.

Following Up on Leads: No stone is left unturned. Over a 14-day period, our intuitive system will guide you to make calls, send SMSs, and emails to ensure every lead is worked thoroughly.

Building Relationships: Understand Aussie business owners' goals and pain points.

Training and Improving: Dedicate about 1 hour daily to better understand Thryv software and improve your communication skills through daily huddles, team meetings, call calibration, and one-on-one coaching.

What Makes You Stand Out From the Rest!

Driven Personality: You’re positive and growth-minded.

Passion for Sales: You’re passionate about helping Aussie businesses thrive and want to progress towards becoming a sales superstar.

Communication Skills: You’ve got a knack for both written and verbal communication and are great at building relationships.

Tech Savvy: You love technology and can quickly learn/understand systems.

Business Acumen: You have a decent grasp of basic business language.

Corporate/Call Centre Experience: Valued but not required (the right mindset is far more important).

What We’re Looking For

A positive, driven personality

Strong communication skills and a love for building relationships

Comfort with technology and learning new systems

A basic understanding of business language

Previous sales or call centre experience is a bonus—but not essential

Availability to work full-time, Monday to Friday (8:30am–5:00pm AEST)

Based in Australia (Eastern Seaboard) with valid working rights

Important to Know
While we love flexibility in many areas, this role is structured for consistency and team alignment. It is full-time only, and we’re unable to support part-time arrangements, overseas-based employees, or digital nomad setups.
Remuneration

What We Offer

100% remote work – within Australia

Clear career pathways and fast progression opportunities

Commission opportunities

Supportive culture – daily coaching, team huddles, and a fun, values-driven team

Annual salary reviews and performance recognition

Next Steps
Ready to grow your sales career with a global SaaS leader?
Apply now and let us match you to the role that best suits your strengths.
For a confidential chat, contact , Talent Acquisition Specialist
Applications close . Only online applications will be considered.
Originally posted on Himalayas

Interview prep

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Entry
Technology & IT Digital Marketing Human Resources Remote Collaboration Sales Entry level full-time

Likely questions

  1. Tell us about work you have done that is close to the Account Development Representative (Appointment Setter) role.
  2. How would you approach your first 30 days at Thryv?
  3. Which of Digital Marketing, Human Resources and Remote Collaboration have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Digital Marketing, Human Resources and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Development Representative (Appointment Setter) role because I can bring practical experience in Digital Marketing, Human Resources and Remote Collaboration, learn the team quickly, and contribute to the outcomes Thryv needs from this hire.

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