CIEE Barcelona

Camp Placement Specialist

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Position: Camp Placement Specialist

Reports to: Senior Manager, Camp Product Development and Summer Work and Travel

Department: Seasonal Exchange Programs

Location: U.S. based remote

Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent andmulti-cultural world.

Why work with us:

You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!

You will receive a competitive total rewards package.CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
Paid time off and Parental leave

Gym Reimbursement Program

Employee Assistance Program

Short-term & Long-term Disability

6 floating Fridays (based on our eligibility rules)

CIEE Study Abroad Program discounts

403(b) Retirement Plan with employer contribution

Insurance Coverage (life, travel, medical, dental, and vision)

Flexible Spending Accounts/Health Savings Account (medical and dependent)

Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place.

Who you are:

The Camp Placement Specialist will be responsible for placing CIEE international camp participants at summer camps in the U.S. in a way that aligns with CIEE's mission and values. The role will take applicants and host camps through the entire process of recruitment, onboarding, placement, pre-departure, and arrival.

The successful candidate will be an experienced professional with excellent relationship-building and sales/recruitment experience, customer service skills, confidence, and flexibility. A strong camp background, especially with any camp staffing experience, is preferred. The CIEE Camp Counselor program within the Seasonal Exchange programs group allows over 2,500 students and young professionals from around the world to take part in exchange programs at host summer camp organizations across the U.S. each year. These programs are operated under the authority of the U.S. Department of State to advance public diplomacy through the BridgeUSA set of programs.

What you’ll do:

Onboard, track, monitor, and match camp counselor applicants to U.S. host camps based on the uniquehiring needs of camps.

Onboard and sell CIEE's Camp Counselor program to prospective camp hosts.

Coordinate, schedule, and facilitate international in-person and virtual hiring events with prospective applicants, international representatives, and camphosts.

Prospect and cold call to collect relevant information about camp hiring needs and onboard new camps.

Monitor participant review notes and placement rates to look for trends and increase placements.

Foster ongoing relationships with U.S. summer camps (directors, H.R. representatives,business owners).

Provide consultation with hostsregarding hiring needs and creating a successful BridgeUSA program.

Promote CIEE domestically at regional and national trade shows as needed.

Travel domestically during the summer on camp site visits.

Work with other teams on Seasonal Exchanges to ensure a successful programexperience for BridgeUSA participants, from application to program completion, including in-country camp host support.

Maintain an accurate and complete sales database and team inbox.

Travel internationally as needed to support CIEE's program placement goals andobjectives at in-person hiring events.

Perform other duties as assigned.

What you’ll bring:

The ideal candidate will possess:

Bachelor's degree (or international equivalent).

A minimum of 2 years of previous camp staffing or camp director experience.Recruitment or sales (B2B and human capital solutions) also applicable.

This role involves some domestic and international travel (Flexible). Must be based within one hour’s travel of a major international airport hub in the U.S.

Experience in international exchange programs encouraged. International travel and/or work experience encouraged.

Computer skills including MS Teams, Word, Excel, Outlook, and Salesforce preferred.

Ability to work collaboratively across teams and with multiple stakeholders.

Excellent organizational and time management skills.

Ability to multi-task and work in a dynamic environment and within tight deadlines.

Excellent verbal and written communication skills

Ability to take initiative and be flexible.

Energetic, personable, goal- and team-oriented.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations, a reference and background check will be conducted as a condition of employment.

Originally posted on Himalayas

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Technology & IT CRM Customer Service Excel Human Resources MySQL Mid level

Likely questions

  1. Tell us about work you have done that is close to the Camp Placement Specialist role.
  2. How would you approach your first 30 days at CIEE Barcelona?
  3. Which of CRM, Customer Service and Excel have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Excel.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Camp Placement Specialist role because I can bring practical experience in CRM, Customer Service and Excel, learn the team quickly, and contribute to the outcomes CIEE Barcelona needs from this hire.

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