Gainwell Technologies

CX Associate Professional Quality Remote CT (Any city, CT, US, 99999)

United States remote Entry $40,300 - $57,600
remote Entry level Technology & IT Salary listed Curated
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About the role

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Your role in our mission

Essential Job Functions

Assists in establishing and documenting a tailored strategy quality plan for the performance of quality assurance activities for assigned project or task.

Develops and maintains standardized quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with software development standards, policies and procedures or best practices.

Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to standards and applicable quality plans. Determines level of process and product quality. Reports findings; escalates unresolved issues to appropriate level.

Evaluates work products to assess quality and reports findings. Researches alternative solutions to problems, determines proper approaches and makes verbal and/or written recommendations to appropriate parties.

Gathers, uses and independently analyzes defect metrics data. Communicates analysis findings to appropriate level verbally and through the preparation of periodic written reports.

Participates in special projects, external audits and process improvements in support of quality assurance initiatives.

Basic Qualifications

Bachelor's degree or equivalent combination of education and experience

Bachelor's degree in business, mathematics, engineering, management information systems, or computer science, or related field preferred

Zero or more years of quality assurance, engineering or management information systems experience

Experience working with quality metrics and software industry metric data collection and analysis techniques

Experience working with quality assurance principles and practices and software development methodologies such as Catalyst

Experience working with standard software development methodology assessments, such as SEI/CMM or ISO 9000

Experience working with software test science and tools

Other Qualifications

Good organization and time management skills

Good communication skills to interact with team members, customers, and support personnel

Good analytical and problem solving skills

Good interpersonal skills for interacting with project and task team members

Basic personal computer and business solutions software skill

Ability to handle activities on multiple projects and tasks within the same or different accounts

Ability to work independently with integrity

Ability to work in a team environment, even when remote support is required

Ability to deal with and manage change

Ability to complete assigned responsibilities in a given timeframe within a given budget

Basic ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs

Ability to participate in various formal and informal professional development training sessions and established quality assurance training

Willingness to travel

Work Environment

Office environment

What we're looking for

What you should expect in this role

“The deadline to submit applications for this posting is 10/30/2026.”

The pay range for this position is $40,300.00 - $57,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Originally posted on Himalayas

Interview prep

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Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Remote Collaboration Writing Associate Professional Quality Entry level

Likely questions

  1. Tell us about work you have done that is close to the CX Associate Professional Quality Remote CT (Any city, CT, US, 99999) role.
  2. How would you approach your first 30 days at Gainwell Technologies?
  3. Which of Remote Collaboration, Writing and Associate have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Writing and Associate.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the CX Associate Professional Quality Remote CT (Any city, CT, US, 99999) role because I can bring practical experience in Remote Collaboration, Writing and Associate, learn the team quickly, and contribute to the outcomes Gainwell Technologies needs from this hire.

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