PerunHR

Customer Service Representative Remote Healthcare

United States remote Entry Salary not listed
remote Entry level Technology & IT Curated
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About the role

Apply with us if you possess:

An excellent written and verbal communicator who likes to solve problems and connect with people via phone

Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism

Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)

Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must

History of on-time attendance at previous job

· High School Diploma or GED (minimum)

Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we’ll provide the rest!)

Desired qualifications, skills and experience
Nice to have (but not required):
· Customer service background

Experience with financial services, healthcare, technology companies, or something similar

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Customer Service Remote Collaboration Customer Service Representative Entry level

Likely questions

  1. Tell us about work you have done that is close to the Customer Service Representative Remote Healthcare role.
  2. How would you approach your first 30 days at PerunHR?
  3. Which of Customer Service, Remote Collaboration and Customer have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Remote Collaboration and Customer.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Customer Service Representative Remote Healthcare role because I can bring practical experience in Customer Service, Remote Collaboration and Customer, learn the team quickly, and contribute to the outcomes PerunHR needs from this hire.

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