About the role
We're building a new global Berlitz, and this is your opportunity to help shape it. Nearly 150 years of expertise, meeting the ambition and technology to power a new era of learning.
If you are the kind of person who thrives in a fast-paced environment, isn’t afraid of a blank page, and is excited to help shape the future of a global company undergoing a significant transformation, you might belong at Berlitz!
What You'll Do
Lead our commercial transformation across EMEA, managing approximately 50 FTEs across Sales, Marketing execution, and Customer Success, serving corporate clients with language training, cultural consulting, and digital learning.
We are changing fast, and the playbook is still being written. We need a leader with a strong bias for action, who decides with incomplete information and keeps the team winning while priorities and markets shift.
Act and Lead Through Change
Set direction and move fast in ambiguous situations: make the call, learn from results, and adjust quickly
Turn shifting priorities and incomplete data into clear plans and owners
Performance & Accountability
Build a winning culture with clear KPIs and outcomes for every role
Run tight rhythms: pipeline reviews, forecast calls, and monthly business reviews
Create transparency with dashboards and scorecards; reward top performers and address underperformance decisively
Commercial Strategy & Operations
Lead the shift to modern EdTech/SaaS selling: consultative, value-based, and platform-led with recurring revenue
Own ambitious revenue targets across B2B corporate and enterprise segments
Build predictable pipeline using SPICED, MEDDIC, or Value Selling
Drive Salesforce adoption with zero tolerance for poor data hygiene; partner with Revenue Operations on playbooks and analytics
Team, Marketing & Customer Success
Recruit A-players, design for clear ownership, and break down silos between Sales, Marketing, and Customer Success
Hold local marketing to sales-level rigor on pipeline contribution and ROI
Run Customer Success as a commercial function accountable for retention, NRR, and expansion
What You'll Bring
12+ years in B2B sales, including 5+ leading multi-functional commercial teams of 40-60+
Proven record of exceeding revenue targets and turning underperforming teams into top performers
Bias for action: you decide quickly, move without perfect information, and course-correct fast
Energized by ambiguity and change: you bring clarity, steadiness, and momentum when plans shift
Obsessive focus on metrics; comfortable with direct performance conversations and tough people decisions
Competitive drive and urgency, resilience under pressure, and zero tolerance for excuses, politics, or mediocrity
EdTech, SaaS, or corporate training experience strongly preferred
Executive presence in English and German (additional languages valued); success leading across EMEA cultures; 20-30% travel
What Success Looks Like
First Year: Achieve or exceed revenue targets, improve quota attainment by 20%+, upgrade several key roles with higher performers, and establish a high-performance culture
Long-Term: Scale EMEA to 25%+ YoY growth and achieve top-quartile commercial metrics
Why Join Berlitz?
Be part of an exciting global transformation that is truly rare
Work alongside talented colleagues across the world
Have the opportunity to make a meaningful impact to help Berlitz connect the world through language and culture.
Enjoy a collaborative, inclusive, and supportive work environment.
At Berlitz, connecting people across languages and cultures is at the heart of what we do. Our global workplace reflects the diverse world we serve, bringing together different backgrounds, experiences and perspectives. We create an inclusive environment where everyone has an equal opportunity to belong, contribute and grow.
Ready to shape what’s next? Join us and help build the future with us.
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