EMC Insurance Companies

Intern - Claims Training

United States full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
**This position is eligible to work from home anywhere in the United States**

Essential Functions:

Assist with development and maintenance of Claims training materials, job aids, and learner resources.

Help review and update existing training content to ensure accuracy and consistency.

Develop microlearning or Claims IQ-style learning resources.

Review, audit, and update the Claims Training SharePoint site to ensure resources, links, and training materials remain accurate, current, and aligned with business processes. Identify outdated information and recommend improvements to site organization and usability.

Participate in project meetings with Claims leaders, subject matter experts, and training team members.

Education & Experience:

Preferred major/area of study: Learning & Development, Education, Art, Graphic Design, Insurance/Risk Management, Human Resources

College freshman or above, with a minimum 3.0 GPA

Knowledge, Skills, & Abilities:

Strong written and verbal communication skills.

Strong attention to detail and organizational skills.

Proficiency with Microsoft Office products, including PowerPoint, Word, and Excel.

Familiarity with SharePoint, Microsoft 365, or learning management systems.

Interest in insurance, training, instructional design, or employee development.

Ability to work independently and collaboratively in a virtual environment.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Human Resources Intern Claims Training Technology Entry level

Likely questions

  1. Tell us about work you have done that is close to the Intern - Claims Training role.
  2. How would you approach your first 30 days at EMC Insurance Companies?
  3. Which of Human Resources, Intern and Claims have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Intern and Claims.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Intern - Claims Training role because I can bring practical experience in Human Resources, Intern and Claims, learn the team quickly, and contribute to the outcomes EMC Insurance Companies needs from this hire.

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