HighLevel

Sr. Affiliate Payment Ops Specialist

United States full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
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About the role

About us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are:At most companies, affiliates are a channel. At HighLevel, they're the business. Our affiliate program drives the growth of the company, and getting them paid correctly and on time is not just a back-office function. It's a trust function.

You are the person who owns that. You'll run affiliate commissions and contractual payments end to end, across our entire affiliate base. Whether you’re triaging an issue, proactively analyzing the data, or walking a frustrated affiliate through why their commissions went up or down month over month, you are able to process data quickly and have confident, empathetic conversations with stakeholders. You're confident being the go-to when affiliates have a question about their money, and you ensure the right amounts get sent out the door.

This is a build role. You’ll collaborate closely with the current affiliate, endorsement, commission, revenue operations, data, and legal teams, and you'll create the standard and processes that the growing team runs on for years to come.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We encourage you to review our Privacy Policy before submitting your application.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT API integration Data Analysis Operations Remote Collaboration Senior level full-time

Likely questions

  1. Tell us about work you have done that is close to the Sr. Affiliate Payment Ops Specialist role.
  2. How would you approach your first 30 days at HighLevel?
  3. Which of API integration, Data Analysis and Operations have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, Data Analysis and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sr. Affiliate Payment Ops Specialist role because I can bring practical experience in API integration, Data Analysis and Operations, learn the team quickly, and contribute to the outcomes HighLevel needs from this hire.

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