About the role
Account Management Director – (Remote or Boulder, CO, Austin, TX, or Plantation, FL)
50% Travel (including International)
Salary range: $160,000 to $195,000
Must be authorized to work in the U.S.
Seeking an Account Management Director with 10+ years of experience in complex hardware environments to own and grow the client's organization's strategic OEM partner relationships. You'll bridge customers and internal engineering, product, and supply chain teams as the organization scales its waveguide and display component business into the next generation of smart glasses.
Responsibilities
Own day-to-day management of strategic OEM partner accounts from technical qualification through production — these are 12-18 month sales cycles with companies like Samsung, Google, Meta, and Snap
Serve as the single point of contact between partners and Magic Leap's engineering, product, operations, and supply chain teams
Coordinate technical discussions, design reviews, and program milestones to keep partner programs on track
Advocate for partner needs while communicating manufacturing constraints and risks proactively
Help shape how the account management function operates — this is a new team being built from scratch
Key Requirements
10+ years of customer-facing experience in complex hardware (semiconductor, optics, displays, consumer electronics, photonics, or capital equipment)
Proven experience managing strategic/OEM accounts through full product development cycles — not transactional or high-volume account management
Strong cross-functional coordination skills — ability to quarterback across engineering, product, operations, and supply chain
Technical credibility to hold design trade-off conversations without a specialist in the room US-based, able to travel ~50% including internationally; no visa sponsorship available
Originally posted on Himalayas