Freelance Latin America

Senior Account Manager

Mexico full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
Sign in to apply Free account — we bring you straight back to this role.

About the role

We are seeking an experienced Senior Account Manager to join a fast-growing, U.S.-based digital marketing organization. In this client-facing role, you will own strategic relationships, guide cross-functional teams, and ensure exceptional delivery across multiple client accounts. If you thrive in a fast-paced agency environment and enjoy turning marketing performance into meaningful business conversations, we'd love to hear from you.
Duties / Task to perform

Serve as the primary point of contact for a portfolio of client accounts across multiple industries.

Build and maintain trusted relationships with client stakeholders and internal teams.

Lead performance reviews, strategic planning sessions, and client presentations.

Manage day-to-day account communications and operational priorities.

Coordinate internal specialists to ensure projects are delivered on time and meet client expectations.

Monitor campaign performance across paid media, SEO, creative, web development, and digital marketing initiatives.

Identify risks early and collaborate with delivery teams to implement effective solutions.

Maintain accurate project documentation and account records using project management tools.

Develop strategic account growth plans and review business opportunities with clients regularly.

Identify opportunities for upselling and expanding client services to support long-term business growth.

Represent the organization professionally in every client interaction.

Requirements

5+ years of experience in a client-facing role within a digital marketing or performance marketing agency.

Proven experience managing multiple mid-to-large client accounts simultaneously.

Strong understanding of Google Ads (Search, Display, Performance Max), Programmatic advertising (DV360), Paid Social (Meta, LinkedIn, etc.), SEO strategies.

Perform creative development and basic marketing automation.

Experience advising on web development and landing page optimization projects.

Outstanding verbal and written communication skills.

Strong strategic thinking and analytical abilities.

Excellent organizational and project management skills.

Ability to make sound decisions in a fast-paced environment.

Collaborative mindset with a proactive, solution-oriented approach.

Proficiency with Google Workspace, Microsoft Office, CRM platforms, and project management tools such as Monday.com, Asana, or HubSpot.

Experience with performance creative strategy and creative testing frameworks.

Familiarity with marketing automation platforms such as Klaviyo, HubSpot, or Mailchimp.

Experience supporting clients in highly competitive or regulated industries such as e-commerce, legal services, or consumer products.

Schedule: Monday through Friday, 9:00 AM – 5:00 PM (GMT -5:00, Bogotá, Lima)
Benefits

Fully remote work environment

Stable, long-term collaboration

Clear scope of responsibilities and structured workflows

Training and onboarding support

Opportunity to work with international teams

Exposure to modern tools and professional processes

Supportive and collaborative work culture

Opportunity for skill development and career growth

📌 Before You Apply, Please Read:
At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:
⏰ These are professional roles with set schedules defined by the client.
Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.
🤝 You will be part of the client’s team.
You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.
📈 KPIs and goals matter.
Your performance will be measured to ensure alignment with client expectations and project objectives.
🧑‍🏫 Training may be required.
You might need to complete training to fully understand your role, tools, and client processes.
🎯 Commitment and responsibility are essential.
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.
🚀 Ready to grow your career with us?
Apply only if you are ready to commit, learn, and take ownership of your role.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT CRM Creative Strategy Digital Marketing Project Management Remote Collaboration Senior level

Likely questions

  1. Tell us about work you have done that is close to the Senior Account Manager role.
  2. How would you approach your first 30 days at Freelance Latin America?
  3. Which of CRM, Creative Strategy and Digital Marketing have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Creative Strategy and Digital Marketing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Account Manager role because I can bring practical experience in CRM, Creative Strategy and Digital Marketing, learn the team quickly, and contribute to the outcomes Freelance Latin America needs from this hire.

Related jobs.

More roles from this company or category.