About the role
Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine cutting-edge scientific research with artificial intelligence to deliver solutions that drive measurable impact. Backed by leading European VCs and founded by AI scientists, we operate at the intersection of two high-growth markets: AI and beauty tech.
We are seeking a strategic and results-driven Enterprise Account Manager to own and grow relationships with our key clients. In this role, you will act as a trusted partner to enterprise customers, driving long-term value, retention and expansion. You will work closely with cross-functional teams to ensure successful adoption of our AI-powered skin analysis solutions while identifying opportunities for upsell and strategic growth.
What You'll Do:
Own and manage a portfolio of enterprise accounts, ensuring long-term success, retention, and revenue growth
Build deep, strategic relationships with key stakeholders and decision-makers on the client side
Act as a trusted advisor, aligning Haut.AI solutions with clients’ business objectives and KPIs
Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience
Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value
Monitor customer health, engagement, and performance metrics, and take action to mitigate risks
Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development
Drive regular business reviews (QBRs) and strategic check-ins with clients
What will help you thrive in this role:
5+ years of experience in Enterprise Account Management in tech company is a must
Proven track record of managing large, complex accounts and driving revenue growth
Strong commercial mindset with experience in renewals, upselling, and contract negotiations
Excellent stakeholder management skills, with the ability to engage C-level executives
Deep understanding of SaaS business models and customer lifecycle management
Strong communication, negotiation, and presentation skills
Experience working with eCommerce or digital platforms is a plus
Impeccable English; additional languages are an advantage
Why us?
Competitive base salary with performance-based bonuses tied to account growth
Fully remote role with flexibility across EU time zones
MacBook and other equipment you need for a productive remote setup
Paid time off: vacations, personal days, sick leaves and Estonian public holidays
Opportunity to work with cutting-edge AI technology in a fast-growing industry
Collaborative and high-impact environment with direct influence on company growth
Strategic role with visibility into company direction and market expansion
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