PointStar

Presales Executive - Indonesia

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Responsible to build technical relationships with prospects and/or existing customers. You will be collaborating with the Sales Team to support them with customer-facing technical pre-sales assistance. Our Pre-Sales Solutions has strong customer communication skills to manage customers expectations.

Job Description:

Working closely with the sales team on business proposals to prospects.

Attending meetings with the Sales Manager and acting as a solution expert.

Working closely with prospects to understand and capture business requirements.

Develop solution recommendations on prospects business requirements.

Ensuring that the recommended solutions can be met by the product functionalities.

Continuously keeping up with the latest product functionalities.

Putting together business cases for the sales teams to support their proposals.

Replying to prospects following requests for information and proposal requests.

Presenting proposals to prospect alongside members of the sales team.

Working together with the proposal team to develop a detailed scope of work.


Requirements:

Knowledge in ERP products, such as Oracle, NetSuite, SAP, etc is preferred

Excellent customer service skills and professional presence.

Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organisation.

Exceptional interpersonal, collaboration, and excellent verbal and written communications skills.

Excellent time management and organizational skills.

Passion to grow with the company & advance into a Senior or Sales position in the future.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Sales Presales Executive Indonesia Mid level

Likely questions

  1. Tell us about work you have done that is close to the Presales Executive - Indonesia role.
  2. How would you approach your first 30 days at PointStar?
  3. Which of Customer Service, Sales and Presales have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Sales and Presales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Presales Executive - Indonesia role because I can bring practical experience in Customer Service, Sales and Presales, learn the team quickly, and contribute to the outcomes PointStar needs from this hire.

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