PointClickCare

(Canada) Sales Development Representative (6 month contract)

Canada full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

The Role: As an entry-level sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company.

Who you'll work with: You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.

Contract Length: 6 months with potential to extend

What you'll be doing day to day:

Develop strong content knowledge of the healthcare industry

Research potential prospects

Create a strategic outreach plan with Vice President of Sales to target prospective customers

Cold call and email to schedule meetings and conference calls.

Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution

Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone

Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers

Prepare background material and market research in preparation for all sales meetings and appointments

Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process

Maintain internal database to track key performance metrics and sales and marketing activities

Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales

Manage special projects as necessary

Skills and experience we're looking for:

Bachelor's Degree or equivalent experience

Customer service experience

Experience working in a team environment

Sales or fundraising experience

Strong communication skills

Proven ability to meet and exceed goals

Ability to communicate by e-mail and phone

Ability to overcome challenges or obstacles in the moment

Attention to detail

Compensation

This is contract role paid in an hourly rate, based on a 40 hour work week. The offer is $29 - 31CAD per hour, and is not eligible for benefits or paid time off. You will receive another 4% per hour in lieu of these benefits. Your recruiter can share more information about the terms during the hiring process.

Additional Information

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Business Development Customer Service MySQL Operations Sales Mid level

Likely questions

  1. Tell us about work you have done that is close to the (Canada) Sales Development Representative (6 month contract) role.
  2. How would you approach your first 30 days at PointClickCare?
  3. Which of Business Development, Customer Service and MySQL have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, Customer Service and MySQL.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the (Canada) Sales Development Representative (6 month contract) role because I can bring practical experience in Business Development, Customer Service and MySQL, learn the team quickly, and contribute to the outcomes PointClickCare needs from this hire.

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