Global Payments

Manager, Enterprise Client Services

United States full-time Executive Salary not listed
full-time Executive level Technology & IT Curated
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About the role

Job Description
Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Manager, Enterprise Client Services, to join our ever-evolving Sales Team and help shape the future of global commerce.

What you’ll own
Lead, coach, and develop a team of client management professionals, fostering a high-performance culture focused on client satisfaction, retention, and growth.
Manage and grow strategic client and affiliate relationships, building trusted partnerships with senior decisionmakers and influencers.
Deepen client engagement within assigned accounts while identifying opportunities to expand revenue through new sales and organic growth.
Serve as the primary point of contact for key clients, coordinating internal resources to ensure exceptional service delivery and client satisfaction.
Proactively identify and mitigate risks within client relationships while developing long-term account strategies.
Elevate awareness and demand for Global Payments for Platform’s products and services by positioning solutions that address client objectives and business challenges.

What you’ll bring
Proven people leadership experience, including leading, coaching, and developing teams of client management, account management, or relationship management professionals.
Demonstrated experience managing and growing strategic client relationships within a complex business environment.
Proven ability to engage and influence executive-level stakeholders and decisionmakers.
Strong commercial acumen with experience identifying opportunities for revenue growth and account expansion.
Exceptional communication, relationship management, and problem-solving skills.
Ability to coordinate cross-functional teams to deliver consistent, high-quality client outcomes.

It’s a bonus if you have
Experience within payments, fintech, financial services, or technology industries.
Knowledge of merchant acquiring, payment processing, or enterprise commerce solutions.
Experience managing large, complex, or global client relationships.

About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $0.0-$0.00. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.This position is eligible for bonus.Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.
EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Executive
Technology & IT Business Development Sales Manager Enterprise Client Executive level

Likely questions

  1. Tell us about work you have done that is close to the Manager, Enterprise Client Services role.
  2. How would you approach your first 30 days at Global Payments?
  3. Which of Business Development, Sales and Manager have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, Sales and Manager.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Manager, Enterprise Client Services role because I can bring practical experience in Business Development, Sales and Manager, learn the team quickly, and contribute to the outcomes Global Payments needs from this hire.

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