Fleetio

Senior Forward Deployed Engineer

Canada, Mexico, USA full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!

More about our team and company:

Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg

Our careers page: https://www.fleetio.com/careers

Description

As a Forward Deployed Engineer you'll help us land key accounts by working closely with Sales and Customer Success to translate urgent, high-stakes needs into high-quality product work — shipped as durable Fleetio product that can be supported like the rest of the platform.

If you're excited by high-impact, high-visibility engineering work this could be a great fit. This team turns key account commitments into real, shippable products so Fleetio can win strategic deals and support those customers long-term. The engineers in this role will directly influence outcomes for key accounts and help close some of the largest deals at Fleetio.

More About Our Team and Company

Watch our culture videos: https://fleet.io/culture

Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering

Fleetio Go overview video: https://www.fleetio.com/go

More about the Fleetio platform: https://www.fleetio.com/features

API docs: developer.fleetio.com

Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register

This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico.

Who you are

You’re a product-minded, delivery-oriented engineer who can operate in high-trust environments. You can take ambiguous problems and turn them into clear plans and high-quality shipped software. You’re comfortable collaborating directly with Sales and Customer Success partners to translate customer and deal context into product capabilities. This work includes quick discovery, rapid scoping, and clear communication about tradeoffs and timelines.

You’re independently successful: you take ownership from start to finish, stay tenacious through ambiguity, and consistently find a way to deliver.

You care about maintainability and operational excellence.

Your impact

Ship high-leverage product improvements that unblock strategic deals and expand what Fleetio can confidently commit to for key accounts.

Partner closely with Sales and Customer Success to understand constraints, timelines, and customer workflows; then, turn those needs into clear requirements and implementation plans.

Drive work end-to-end: clarify the problem, align stakeholders, deliver iteratively, and ensure what you ship is production-ready and supportable.

Partner with Product, Design, and Engineering peers to make pragmatic scope decisions and deliver iteratively.

Build solutions that meet Fleetio's product and engineering standards: testing, observability, maintainability, documented

Communicate proactively and clearly about tradeoffs, risks, and timelines.

Your experience

5+ years of experience with Ruby on Rails

2+ years with React

Strong experience building and shipping production web applications with a focus on quality and maintainability.

Experience collaborating with non-technical stakeholders, translating needs into technical plans, and managing expectations.

Ability to decompose complex requests into milestones and deliver incrementally.

Strong written communication and comfort working in a remote, async-friendly environment.

Nice to have

Experience working on a large-scale Ruby on Rails application.

Experience working on customer-facing platform/product capabilities that support enterprise accounts.

Experience partnering with go-to-market teams (Sales, Customer Success) on delivery of time-sensitive commitments.

Benefits

Multiple health/dental coverage options (100% coverage for employee, 50% for family)

Vision insurance

Incentive stock options

401(k) match of 4%

PTO - 4 weeks (increases at year two!)

12 company holidays + 2 floating holidays

Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)

FSA & HSA options

Short and long term disability (short term 100% paid)

Community service funds

Professional development funds

Wellbeing fund - $150 quarterly

Business expense stipend - $125 quarterly

Mac laptop + new hire equipment stipend

Fully stocked kitchen with tons of drinks & snacks (BHM only)

Remote working friendly since 2012 #LI-Remote

Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.

This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.

If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT API integration Javascript Remote Collaboration Sales Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Senior Forward Deployed Engineer role.
  2. How would you approach your first 30 days at Fleetio?
  3. Which of API integration, Javascript and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, Javascript and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Forward Deployed Engineer role because I can bring practical experience in API integration, Javascript and Remote Collaboration, learn the team quickly, and contribute to the outcomes Fleetio needs from this hire.

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