About the role

Background and context Tiko (formerly Triggerise) uses its digital platform to encourage young women and adolescent girls (primarily ages 15–24) to make positive health choices. Through nudges—including reminders, discounts, in-person and...

Interview prep

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Use this as a quick practice sheet before you speak with the employer.

Mid

Customer Service Fraud Compliance Investigations Support Mid level full-time

Likely questions

Tell us about work you have done that is close to the Fraud and compliance investigations support Global role.
How would you approach your first 30 days at Tiko?
Which of Customer Service, Fraud and Compliance have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

A recent example that proves your experience with Customer Service, Fraud and Compliance.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Fraud and compliance investigations support Global role because I can bring practical experience in Customer Service, Fraud and Compliance, learn the team quickly, and contribute to the outcomes Tiko needs from this hire.

Fraud and compliance investigations support Global

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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