Converge Technology Solutions

Account Executive

United States full-time Mid $100,000 - $300,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

Position Title: Account Executive Location: Tennessee, Kentucky, West Virginia, Virginia
Job Summary:
The Account Executive develops and maintains client relationships, understands client’s business environment, strategy and identifies customer business objectives or problems that can be solved with technology.  The AE develops a plan to sell technology solutions to the client/prospect and leverages and coordinates all resources for successful sales execution, with assistance from sales leadership.  The AE is expected to cross-sell the array of hardware, software, cloud, and professional services our organization offers. This role also requires the necessary sales administrative activities including use of SFDC, forecasts, deal registrations, presentations, proposals/quotes etc. As well as, maintaining professional and technical knowledge by attending educational workshops/training and establishing personal networks in professional societies.
Essential Functions:

Responsible for all sales activities in assigned accounts and achieves established sales targets annually.

Solution selling of technology-based solutions to solve business and/or solution segment problems.

Promotes and sells Converge’ s value proposition and solution offerings (Digital Infrastructure, Digital Workplace, Cybersecurity, Cloud, Advanced Analytics, Application Modernization, Managed and Professional service etc.) to clients and prospects.

Drives client engagements proactively with Solutions Practices and Services teams.

Ability to manage and drive a multi-month sales cycle and multi-million-dollar transactions.

Develops a list of prospective clients for use as sales leads, based on information from own professional network, OEM partners, trade shows, social media websites, business directories, and other sources.

Develops robust ongoing pipeline of business opportunities at a quantifiable three times level of quota expectation.

Establishes and maintains current client and potential client relationships.

Responsible for Client Satisfaction. Identifies and resolves client concerns.

Works with OEM partners to develop a plan to approach prospective clients.

Gains clear understanding of client business requirements.

Educates Clients of full portfolio of solutions.

Prepares presentations, proposals, and sales contracts.

Ability to present solutions to clients, influencers, decision makers and executives.

Provide forecast updates on current opportunities and update CRM on a weekly basis.

Build a territory plan to meet monthly and annual gross profit targets.

Maintain a working knowledge of applicable Federal, State, and Local laws and regulations as well as Converge Compliance Policies to ensure adherence in a manner that reflects honest, ethical, and professional behaviors.

The assigned Inside Sales team will assist in preparing quotes to your end users and the processing of resulting orders. Main activities include vendor follow up, tracking, delivery and expediting through invoicing to ensure a positive customer experience.

Other duties as assigned.

Required Skills/Abilities/Competencies

Excellent verbal and written communication skills.

Ethical and Critical Thinking

Excellent interpersonal and customer service skills.

Excellent sales and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to function well in a high-paced and at times stressful environment.

Proficient with Microsoft Office Suite or related software.

Education and Experience:

Minimum of 3-5 years demonstrated outside sales experience required.

Basic understanding of consultative, solutions sales process.

Various vendor certifications as necessary.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Originally posted on Himalayas

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Mid
Technology & IT CRM Customer Service Data Analysis Sales Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Account Executive role.
  2. How would you approach your first 30 days at Converge Technology Solutions?
  3. Which of CRM, Customer Service and Data Analysis have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Executive role because I can bring practical experience in CRM, Customer Service and Data Analysis, learn the team quickly, and contribute to the outcomes Converge Technology Solutions needs from this hire.

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