Support Tech LLC

Inside Sales Professional

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

This is a remote position.
Inside Sales Professional
Company: Support Tech LLC

Location: Remote

About Us

Support Tech LLC is a leading provider of innovative IT solutions for businesses of all sizes.1Our mission is to empower companies with the technology they need to thrive in a competitive market. We are a fast-growing, dynamic team dedicated to providing exceptional service and building lasting partnerships with our clients.2If you're a driven sales professional who wants to make a real impact, we want to hear from you.

Job Description

We are seeking a highly motivated and results-oriented Inside Sales Professional with extensive telemarketing and general sales experience in the IT/Tech industry. The ideal candidate will be a self-starter with a proven track record of generating leads, qualifying prospects, and closing deals over the phone and through email. A strong understanding of the technology landscape and the ability to articulate complex technical concepts in a clear and compelling manner is essential.

Key Responsibilities
Conduct high-volume outbound telemarketing calls to prospective clients to generate new leads and appointments.

Qualify inbound leads and nurture them through the sales funnel.3

Present and demonstrate our IT/Tech solutions to potential clients.

Effectively manage a pipeline of leads and opportunities using a CRM system, preferably Zoho.4

Negotiate and close sales to meet or exceed monthly and quarterly quotas.5

Build and maintain strong, long-lasting customer relationships.

Collaborate with the marketing and technical teams to ensure a seamless customer experience.6

Stay up-to-date on industry trends, competitor activities, and product knowledge.7

Utilize Dialpad or similar VoIP systems for efficient call management and tracking.

Requirements

2 to 5 years of inside sales and telemarketing experience in the IT/Tech industry.

Must be able to work on the Eastern Daylight Time (EDT) time zone.

Standard hours are Monday - Friday, 8 AM to 5 PM EDT.

Excellent verbal and written communication skills in English are required.

Proven track record of meeting or exceeding sales targets.

Extensive experience with CRM software, with a strong preference for Zoho.

Proficiency with VoIP systems, specifically Dialpad, is highly recommended.

Strong interpersonal and negotiation skills.

Ability to work independently and as part of a team.

Highly organized with excellent time management skills.

Familiarity with [mention specific technologies, e.g., cloud computing, cybersecurity, software-as-a-service (SaaS)] is a plus.

Must have a suitable and quiet home office environment, a noise-canceling microphone, and a dual-monitor setup to be effective in this role.

Benefits

Competitive salary and commission structure.

Work From Home Forever

Dynamic Scheduling

Paid Training

A dynamic and supportive work environment.

Opportunity for career growth within the company.

How to Apply

Please apply through our Online Job Portal -

Note: All applicants are required to submit a short Loom introduction video for consideration and advancement in the hiring process. Any candidate who is unable to submit a video will not be considered.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Business Development CRM Remote Collaboration Sales Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Inside Sales Professional role.
  2. How would you approach your first 30 days at Support Tech LLC?
  3. Which of Business Development, CRM and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Inside Sales Professional role because I can bring practical experience in Business Development, CRM and Remote Collaboration, learn the team quickly, and contribute to the outcomes Support Tech LLC needs from this hire.

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