Frank Consult

Junior Administrator – Client Services

Cape Town, South Africa full-time Mid Salary not listed
full-time Mid level Customer Service Curated
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About the role

Our client is a leading independent provider of corporate, private client, retirement planning, insurance and tax services, with a global network of 23 offices across Europe, Asia, Africa and the Middle East. Our client seeks a Junior Admin...

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Customer Service Junior Administrator Client Services Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Junior Administrator – Client Services role.
  2. How would you approach your first 30 days at Frank Consult?
  3. Which of Customer Service, Junior and Administrator have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Junior and Administrator.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Junior Administrator – Client Services role because I can bring practical experience in Customer Service, Junior and Administrator, learn the team quickly, and contribute to the outcomes Frank Consult needs from this hire.

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