Tower Trophies

Kent Customer Support Agent | Work from Home in your Spare Time

United Kingdom remote Entry GBP5,000 - GBP20,000
remote Entry level Technology & IT Salary listed Curated
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About the role

Category: Sports Leisure & Lifestyle

Location: Maidstone Kent United Kingdom

Job details

Salary

£5,000 - £20,000 a year COMMISSION ONLY

Job type

Part-time

Permanent

Remote

Full Job Description

Salary:£5k - 20k per year . Home based COMMISSION ONLY

By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with Nationally based expertise delivered via our interactive webstore and supported by Local Customer Champions based in every region of the Country.

The real opportunity for the right individual to earn a substantial extra income working from home.

This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.

About Tower Trophies

Established for over 40 years Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.

Key Responsibilities:

Lead generation

Growing and managing an assigned territory

Supporting customer journey

Acting as the companies eyes & ears within a defined area

Upholding company values and ethos

Managing and exceeding targets

Requirements

Required infrastructure:

Internet enabled computer

Telephone

Broadband Connection

Suitable home premises

Required Experience:​

A confident and personable personality

Comfortable with the internet & data technology

An interest in people, sport or pastimes

An organised and disciplined outlook.

Benefits

Uncapped commission

Commission paid on retained business

No Sales experience required

Work from Home

Cloud based software allows you to work when you want

Full training & Support

Extra Bonus Schemes after 6 months

DetailsOriginally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Business Development Customer Service Remote Collaboration Sales Entry level remote

Likely questions

  1. Tell us about work you have done that is close to the Kent Customer Support Agent | Work from Home in your Spare Time role.
  2. How would you approach your first 30 days at Tower Trophies?
  3. Which of Business Development, Customer Service and Remote Collaboration have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, Customer Service and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Kent Customer Support Agent | Work from Home in your Spare Time role because I can bring practical experience in Business Development, Customer Service and Remote Collaboration, learn the team quickly, and contribute to the outcomes Tower Trophies needs from this hire.

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