Duck Duck Go

Communications and Social Media Manager

Remote (Remote) remote Mid Salary not listed
remote Mid level Technology & IT Curated
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About the role

Who We Are
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac, Windows, iOS, and Android, our search engine, and the DuckDuckGo subscription. We also offer private, useful, and optional AI, including Duck.ai, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
 
Our culture of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
Your Team and Role
Working on the Marketing and Communications Functional Team, you'll help shape how millions of people hear about DuckDuckGo, lead projects, and own key ongoing work.
 
As a Social Media And Communications Manager, you'll write social media copy, manage social media mentions and communities, coordinate proactive announcements, manage incoming press requests, regularly report out and keep track of key performance metrics and work on related projects. You'll be the directly responsible individual (DRI) on your own projects from scoping through postmortem, collaborating closely with product, design, legal, support, and leadership.
 
Example projects include:
Announcing DuckDuckGo products and features, across press, social, and community channels.

Running a multi-week social campaign to raise awareness of a product area, from measuring the baseline and planning content through weekly reporting and recommendations.

About You
6+ years in communications, including PR and social media, ideally in tech.

Excellent writing skills, with the ability to explain products clearly, without jargon.

Hands-on social media experience, including content development and community management on X, Facebook, Reddit, LinkedIn, Instagram, TikTok, Threads, and Bluesky.

Media relations experience, including pitching journalists, handling inquiries, and building press relationships.

Experience measuring social media and earned media reach, engagement, sentiment, and campaign impact and turning results into insightful reports.

Fluency in online culture, with strong judgment about when to join a conversation and when not to.

Ability to run multiple campaigns, content calendars, and approval cycles with cross-functional team members at once.

Proven ability to manage projects from kickoff through delivery.

Compensation
This role is paid on a regional pay scale, in local currency, and stock options:
 
United States: $129,000 USD annually

United Kingdom: £97,300 GBP annually

Canada: C$183,200 CAD annually

Europe/Rest of World: €113,750 EUR annually

 
In Spain, pay is expected to transition to the EUR scale on January 1, 2027, and in other Europe/Rest of World countries on February 1, 2027.
 
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
 
Our Team Member Support Guide explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
 
Hiring Process
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire.
 
Diversity, Equity and Inclusion
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
 
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Data Analysis Digital Marketing Project Management Remote Collaboration Writing Mid level

Likely questions

  1. Tell us about work you have done that is close to the Communications and Social Media Manager role.
  2. How would you approach your first 30 days at Duck Duck Go?
  3. Which of Data Analysis, Digital Marketing and Project Management have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Digital Marketing and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Communications and Social Media Manager role because I can bring practical experience in Data Analysis, Digital Marketing and Project Management, learn the team quickly, and contribute to the outcomes Duck Duck Go needs from this hire.

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