GitLab

Commercial Account Executive, Named - West

USA, United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

Commercial Named Account Executives are the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market, which currently works with companies that employ between 2,500 to 4,000 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes.

Commercial Named AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.

This person must be located in Central, Mountain, or Pacific Timezones.

What you'll do

Meet or exceed quota while fostering strong customer relationships

Articulate the value of GitLab to our Commercial prospects and customers in the US Western region

Take ownership of and act as the CEO for the book of business in your territory:

Document the buying criteria & process, next steps & owners

Build a strong pipeline through a healthy cadence of prospecting activity

Prospect and close new business to expand your territory

Ensure adoption of our solutions and do your best to avoid churn and contraction

Work and collaborate with our Partner ecosystem to drive new business and value for our customers

Create an accurate forecast for each quarter against your plan/budget

Drive attendance to our events, which you will be part of to further network with current and prospective customers

Contribute to root cause analyses on wins/losses.

Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.

Contribute to documenting improvements in our sales handbook

Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process

Be the voice of the customer by contributing product ideas to our public issue tracker

Master MEDPICC and Command of the Message on all opportunities

What you'll bring

A true desire to see customers benefit from the investment they make with GitLab

Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)

Interest in GitLab, and open source software

Ability to leverage established relationships and proven sales techniques for success

Effective communicator, strong interpersonal skills

Motivated, driven and results oriented

Excellent negotiation, presentation and closing skills

Preferred experience with Git, Software Development Tools, Application Lifecycle Management

You share our values, and work in accordance with those values.

The ability to travel for events such as trainings, team off sites, customer meetings, etc. and comply with the company’s travel policy

Remote-Global

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$91,600—$154,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and Development Fund

Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Business Development Human Resources Project Management Remote Collaboration Sales Mid level

Likely questions

  1. Tell us about work you have done that is close to the Commercial Account Executive, Named - West role.
  2. How would you approach your first 30 days at GitLab?
  3. Which of Business Development, Human Resources and Project Management have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, Human Resources and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Commercial Account Executive, Named - West role because I can bring practical experience in Business Development, Human Resources and Project Management, learn the team quickly, and contribute to the outcomes GitLab needs from this hire.

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