Savvital

Insurance Associate (Spanish) - Guatemala

Guatemala full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

ABOUT THE COMPANY

Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday. Our Mission is to provide an affordable solution to growing companies through strategic task delegation. We envision creating an eco-system that resonates with the human touch every business needs.

ABOUT THE ROLE

Savvital is seeking a detail-oriented and proactive Insurance Associate to support the day-to-day operations of a US-based insurance agency. This role combines commercial insurance quoting, policy renewals, health insurance administration, and office support, making it ideal for someone who enjoys working in a fast-paced environment while managing multiple priorities.

The ideal candidate will have experience supporting US insurance agencies, strong organizational skills, and the ability to take ownership of policy renewals, client communication, and administrative processes.

CORE RESPONSIBILITIES

Commercial Quoting & Market Submissions

Review inbound prospect files (payroll, revenue, employee counts, operations)

Compile and submit E&O, D&O, and Cyber Liability applications

Complete ACORD applications for Workers' Comp and general commercial P&C

Upload underwriting packets to carrier portals or underwriters directly; daily status follow up

Commercial P&C & Surplus Lines Renewals

Monitor QQCatalyst alert dashboard for accounts expiring in 60 to 90 days

Order/review loss runs, verify payroll, revenue, and property values

Coordinate with wholesale/surplus lines brokers on hard to place risks; gather E&S documentation and fraud statements

Group & Personal Health Insurance

Manage and update employee censuses for group health prospects and renewals

Run health insurance quote comparisons across carrier portals

Track open enrollment timelines and log plan/subsidy changes

Daily Office & Client Administration

Answer office phone calls

Collect new client information and set up client files

Check new forms for missing details

Send electronic welcome packets

Help broker prepare for client meetings

Renewal Paperwork & Follow Up

Track renewal dates, send renewal notices

Collect updated client details, file updated forms

Follow up on pending documents

System & Client Records

Maintain QQCatalyst data hygiene (profiles, documents, effective dates, communication logs)

Send automated renewal reminders, chase missing underwriting info

Assist with renewal payment collection and EFT/ACH setup

REQUIRED QUALIFICATIONS

2+ years supporting a US based independent insurance agency, with hands on commercial quoting and renewal experience

Vertafore QQCatalyst proficiency required

Experience with major P&C, professional liability, and health carrier portals strongly preferred

Working knowledge of ACORD forms, loss runs, E&S compliance, cyber/professional supplements, and health census data

COMPENSATION & BENEFITS

Base Salary: Market Competitive.

Allowances: Internet, Electricity, and Wellbeing.

Health: Medical Insurance.

Growth: Performance-based bonuses, annual increments, and company-wide success bonuses.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Accounting Administration Operations Writing Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Insurance Associate (Spanish) - Guatemala role.
  2. How would you approach your first 30 days at Savvital?
  3. Which of Accounting, Administration and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Administration and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Insurance Associate (Spanish) - Guatemala role because I can bring practical experience in Accounting, Administration and Operations, learn the team quickly, and contribute to the outcomes Savvital needs from this hire.

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