Ivy Rehab Network

Payer Specialist

United States full-time Mid $22 - $24
full-time Mid level Technology & IT Salary listed Curated
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About the role

State of Location:
New YorkPosition Summary:
At Ivy Health, we're "All About the People"! As a Payer Specialist, you will play a crucial role in our mission to help enable people to live their lives to the fullest.Job Description:

Payor Specialist

The Payer Specialist will report to the Revenue Cycle Business Partner and is an integral member of the Revenue Cycle Team. This position allows for remote work.
Your responsibilities will include:
Ensure timely billing for all payers within region, including secondary billing.
Maintain accurate notes and communication in the patient’s ledger/chart.
Ensure accuracy of insurance information and verification, working with PC if any discrepancies.
Collaborate with all parties to maintain denial prevention methods.
Follow up on Accounts Receivable by insurance, collecting required information to have claim processed or appealed.
Communicate directly with payers via phone, email, or any other means necessary.
Manage third-party vendor to successfully have claims paid.
Actively engages in the research, setup, preparation, and testing of new payer information regarding contract details, reimbursement terms, claim form requirements, billing & collections requirements, timely filing requirements, and any other information.
Track and resolve discrepancies, based on partial payments and contracts.
Assist PCs and patients with billing related questions.
Work one on one with users in all areas of the company to resolve any issues that may arise.
Prepare reports as needed.
Performs other duties as assigned.
To excel in this role, you should possess:
A high school diploma or GED equivalent required.
A minimum of three years’ experience in all facets of healthcare payer environment
Computer skills using Microsoft Outlook, Word, Excel and Access.
Excellent oral communication skills and phone presence.
Understanding of quality customer service.
Demonstrated ability to prioritize tasks and work with a sense of urgency.
Experience with a variety of EMR systems, Raintree experience is a plus.
Why choose Ivy Health?

Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Compensation Range: $22.00 - $24.00 per hour.
This position is also eligible for a bonus.

Full Benefits in Your First 30 Days:
Medical, dental, vision insurance
401k with company matching contribution
Disability & life insurance
Pet insurance discounts for your fur babies
Paid parental leave and maternity leave
Gym and wellness discounts
Free mental health + financial services
Generous PTO Program & 6 paid holidays annually ​

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

Originally posted on Himalayas

Interview prep

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Mid
Technology & IT Excel Remote Collaboration Payer Specialist Technology Mid level

Likely questions

  1. Tell us about work you have done that is close to the Payer Specialist role.
  2. How would you approach your first 30 days at Ivy Rehab Network?
  3. Which of Excel, Remote Collaboration and Payer have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Excel, Remote Collaboration and Payer.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Payer Specialist role because I can bring practical experience in Excel, Remote Collaboration and Payer, learn the team quickly, and contribute to the outcomes Ivy Rehab Network needs from this hire.

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