Urban Ridge Supplies

Head of Recruitment Ops

India full-time Executive Salary not listed
full-time Executive level Technology & IT Curated
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About the role

About Qureos
Hiring is broken, slow, expensive, inconsistent, and painful for candidates and companies. Qureos is fixing that.
We're building the future of hiring: faster, fairer, and powered by AI + beautifully structured processes.
We help companies hire in days, not months, while delivering a world-class candidate experience at scale.
If you love solving hard operational problems, designing smooth hiring journeys, and running high-volume recruitment like a win-machine, you’re going to feel at home here.
The Role
We’re looking for a Head of Recruitment Operations who can own and scale the entire delivery engine of Qureos across sourcing, screening, assessments, shortlisting, and candidate experience.
You will manage an existing team from day 1, optimize what works, rebuild what doesn’t, and design operations that can scale from 100 → 300+ hires per month across UAE, GCC, and global markets.
Think of this role as part strategist, part operator, part “I can fix this in two days” leader.
A balanced mix of fun startup energy + serious operational rigor.
What You’ll Do
Own the full recruitment delivery cycle

Oversee sourcing, screening, assessments, and shortlisting across mixed seniority roles

Maintain exceptional candidate experience throughout the hiring journey

Ensure every shortlist delivered to clients feels fast, accurate, and high-quality

Scale high-volume hiring operations

Manage and expand the operations team based on performance and demand

Build SOPs, workflows, and QC processes that ensure consistent output

Handle 100–300+ hiring volume per month across multiple markets

Be deeply data-driven

Track sourcing channel performance and optimize for CAC

Build dashboards for visibility across each stage of the funnel

Prioritize channels and processes based on performance, not hunches

Improve speed & efficiency

Ruthlessly reduce time-to-hire and fix bottlenecks across the pipeline

Improve conversion rates between every step of the recruitment process

Ensure SLA adherence across all client mandates

Manual first → then automation

Operate manually to validate what actually works

Then collaborate with product and engineering to automate smartly

Move toward a tech-enabled recruitment engine that compounds over time

Own experience for candidates & clients

Deliver an end-to-end hiring process that candidates love

Ensure shortlist quality stays consistently high

Elevate client satisfaction, repeat business, and trust in Qureos delivery

Your KPIs
You’ll drive and be measured on:

Time to hire

Sourcing channel performance & CAC

Candidate experience (NPS/CSAT)

Quality of shortlist & accuracy of matching

SLA adherence

Stage-by-stage conversion rates

Offer acceptance rate

Client satisfaction & repeat business

If these KPIs make you excited rather than nervous, you’re our person.

Who You Are

5–7 years in recruitment operations, talent acquisition, or high-volume hiring

Strong background in sourcing, screening, assessments, and candidate engagement

Numbers-obsessed, you prioritize sourcing channels like a growth analyst

Hyper-focused on reducing time-to-hire and improving every stage of the funnel

Experienced in high-volume, multi-market operations

Comfortable running ops manually before automating

Skilled at building exceptional candidate experiences

A natural operator: structured, calm, process-oriented, and fast-moving

You think in systems, run on data, and execute with ownership

Bonus: experience in marketplace or fast-growth environments

Tools & Systems
You will work across:

The Qureos platform

AI tools

Internal automation systems

Why Join Qureos

Build the future of recruitment operations

Own a core function in a fast-scaling, well-funded startup

Work side-by-side with founders & leadership

Meaningfully impact candidates and companies globally

High autonomy, high ownership, high speed

A culture that mixes ambition, kindness, and doing the best work of your career

If This Sounds Like You…
Apply. Let’s redesign recruitment operations together.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Executive
Technology & IT Human Resources Operations Sales Head Recruitment Executive level

Likely questions

  1. Tell us about work you have done that is close to the Head of Recruitment Ops role.
  2. How would you approach your first 30 days at Urban Ridge Supplies?
  3. Which of Human Resources, Operations and Sales have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Operations and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Head of Recruitment Ops role because I can bring practical experience in Human Resources, Operations and Sales, learn the team quickly, and contribute to the outcomes Urban Ridge Supplies needs from this hire.

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