Fullsteam

Account Executive, Maestro PMS

United States full-time Mid $120,000 - $182,700
full-time Mid level Technology & IT Salary listed Curated
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About the role

It's fun to work in a company where people truly BELIEVE in what they're doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
As an Account Executive at Maestro, part of the Fullsteam organization, you will be a key driver of the organization's growth by specializing in new logo software and services sales.
Primary Responsibilities:
Identify and prospect potential clients through various channels, including cold calling, email campaigns, networking events, and social media platforms.
Conduct in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals. Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach.
Build and maintain relationships with perspective clients, serving as their primary point of contact throughout the sales cycle.
Negotiate contract terms and pricing with clients, working closely with the cross-functional teams to ensure compliance and mutual agreement.
Maintain an accurate record of sales activities, leads, and opportunities in the CRM system. Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets. Leverage sales dashboards to understand where to focus your time and activities.
Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience.
Stay informed about industry trends, competitor activities, and market developments. Utilize this knowledge to position the solution effectively and provide insights to clients.
Provide regular sales forecasts, reports, and updates to management, highlighting progress, challenges, and opportunities.

Skills & Competencies:
Highly driven and self-motivated, with a hunter mentality and a passion for understanding prospects’ needs, matching those needs to solutions and achieving sales targets.
Ability to analyze market trends, customer data, and sales metrics to inform strategy and decision-making.
Excellent communication, negotiation, presentation, closing, and interpersonal skills.
Proficiency in negotiation and the ability to close deals effectively.
Familiarity with core business management solutions and the ability to quickly learn new products.
Ability to understand complex customer requirements and navigate complex sales cycles.
Ability to work independently, manage multiple tasks, and thrive in a fast-paced, target-driven environment.
Strong interpersonal skills with the ability to build and maintain relationships with clients and internal stakeholders.
Outstanding knowledge of Microsoft Office, Experience using CRM software and proficiency in sales tools and technologies.
Fast and adaptive learner who keeps up with latest technology and market trends.
Driven by achieving and exceeding targets, with a strong focus on results.

Minimum Qualifications:
Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.
3+ years of experience in hospitality or software sales with strong understanding of hotel operations.
Willingness to travel as needed to meet clients and attend industry events.

On-Target Earnings (OTE): $120,000-182,700 USD
Includes base salary plus commission.
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
Originally posted on Himalayas

Interview prep

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Mid
Technology & IT CRM Digital Marketing Sales Account Executive Mid level

Likely questions

  1. Tell us about work you have done that is close to the Account Executive, Maestro PMS role.
  2. How would you approach your first 30 days at Fullsteam?
  3. Which of CRM, Digital Marketing and Sales have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Digital Marketing and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Executive, Maestro PMS role because I can bring practical experience in CRM, Digital Marketing and Sales, learn the team quickly, and contribute to the outcomes Fullsteam needs from this hire.

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