Sedgwick

Contents Adjuster Trainee

United States full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Contents Adjuster TraineePRIMARY PURPOSE: Completes non-complex projects related to claims operations including field, desk and estimating software activities; networks with adjusters and other Sedgwick colleagues; and participates in defined learning path to pursue an adjuster license within 12 months of hire.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Completes assigned non-complex projects as defined by the sponsoring department management. Projects may involve various specialty practice areas of claims such as engineering, forensic accounting, and fire investigation.

Assists property experts with projects and participates in meetings.

Trains on insurance coverages and principles, which may include analysis of loss experience, financial conditions and physical characteristics of risks with a plan to obtain an adjuster's license within 12 months in position.

Under the direction of a claims expert, interacts with insureds, documenting claims data, visuals and related evidence.

Supports experts in the claims inspection process.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Travels as required.

QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
One (1) years of customer service, construction or related experience or equivalent combination of education and experience required.
Skills & Knowledge

Strong oral and written communication skills

PC literate, including Microsoft Office products

Organizational skills

Excellent interpersonal skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required. Have the ability to climb, crawl, stoop, kneel, reaching/working overhead, lift/carry up to 50 pounds, push/pull up to 100 pounds and drive up to 4 hours per day. Must have continual use of manual dexterity.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Accounting Customer Service Operations Contents Adjuster Entry level

Likely questions

  1. Tell us about work you have done that is close to the Contents Adjuster Trainee role.
  2. How would you approach your first 30 days at Sedgwick?
  3. Which of Accounting, Customer Service and Operations have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Customer Service and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Contents Adjuster Trainee role because I can bring practical experience in Accounting, Customer Service and Operations, learn the team quickly, and contribute to the outcomes Sedgwick needs from this hire.

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