About the role
We're looking for a Salesforce-certified Administrator (GTM Systems) to be the dedicated technical resource for its Partner organization. Partner requests come first; when the queue is clear, you'll support Sales, RevOps, and the broader GTM teams — there is always meaningful work in the pipeline.
Your mission is keeping partner data, workflows, and integrations in Salesforce accurate and running. Today, failures between PartnerStack, Workato, and Salesforce mean waiting days on vendor support. You'll bring that troubleshooting in-house: find the root cause, fix it, and keep the Partner team moving.
Responsibilities
Own a ticket queue of partner-related Salesforce requests: data fixes, field updates, reporting questions, and pipeline discrepancies
Troubleshoot integration failures across PartnerStack, Workato, and Salesforce — trace where a workflow or sync broke and resolve it internally
Support partner commission questions by validating and correcting the underlying Salesforce data
Execute large-scale data cleanup, deduplication, and reconciliation projects
Coordinate enrichment requests across customer, prospect, and partner records — scope the need, route sourcing to the data team, and load validated data back into Salesforce
Build and maintain Salesforce reports and dashboards for Partnerships and GTM stakeholders
Run analysis projects for GTM leadership (e.g., tech stack consolidation), leveraging AI tools where appropriate
Document workflows and recommend improvements to data accuracy and efficiency
Requirements
Salesforce Administrator Certification — strongly preferred
2+ years in Salesforce Administration, Revenue Operations, or GTM/CRM Systems
Experience with CRM data cleanup, reconciliation, and bulk updates
Comfortable building Salesforce reports and dashboards; advanced Excel or Google Sheets
Experience with integration/automation middleware (Workato, Zapier, Make, or similar) strongly preferred; ability to read workflow scripts to pinpoint failures is a plus
Proactive communicator who asks clarifying questions before acting, owns tickets end-to-end, and manages multiple priorities with tight turnarounds
Familiarity with PartnerStack, Gong, CauseIQ, Crossbeam, ZoomInfo, or Clay is a plus
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
Permanent remote work flexibility
Paid Time Off
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth
* Applicable for full-time permanent roles
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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Originally posted on Himalayas