Skilldlabs

Payroll & Benefits Specialist - Remote (Latam Only)

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About the role

Location: Remote (Latam Only)
Employment Type: Full-time, contract

About the Position

The Payroll Specialist is an individual contributor role on our Payroll team, focused on administering international payroll through CloudPay, our third party payroll processor. You’ll serve as the primary point of contact with CloudPay, ensuring accurate data flow, running pre-payroll reports, verifying inputs, and reviewing payrolls before they’re finalized. You’ll also support the Payroll Lead with US and Canada payroll, which makes
up the bulk of our payroll volume. This is a high-volume, process-driven administrative role rather than a strategic one — accuracy, consistency, and follow-through matter most. You’ll report to the Payroll Lead, with the reporting line and scope expected to evolve as you ramp up (typically within 6 months, though this can extend depending on progress).

Key Responsibilities

Manage end-to-end payroll for salaried employees globally.

Assist in the year-end payroll process across all regions.

Support reconciliation processes and resolve payroll discrepancies.

Ensure smooth onboarding, offboarding, and changes in payroll, retirement, and benefit systems.

Update payroll records with changes in exemptions, benefit coverage, savings deductions, job titles, and
department/division transfers.

Respond to employee inquiries about payroll procedures and benefits.

Assist with general ledger reconciliations and vacation accruals.

Stay updated on global tax and regulatory changes.

Who You Are

You are analytical, detail-oriented, and accurate. You excel under pressure, can multitask, and thrive in a team
environment. If you are passionate about delivering a best-in-class employee experience, this is the role for you.

Knowledgeable: You have 3+ years of experience in payroll and benefits processing using in-house systems
like Workday or UKG. You are customer-focused, have a sense of urgency, and strive to exceed
expectations daily.

Fast Learner: You adapt quickly to new systems and are committed to personal growth and development.

Organized: You are impeccably organized, constantly reassess priorities, meet all payroll deadlines, and
ensure absolute confidentiality of data.

Skills and Qualifications

Post-secondary degree/diploma in Human Resources, Business Administration, Accounting, or equivalent
experience.

3+ years of relevant payroll experience in a diverse, complex operation; global payroll experience is an
asset. Canada and US payroll experience is a must.

Payroll certification required, or equivalent experience.

Excellent knowledge of payroll systems; experience with UKG or similar in-house systems.

Strong analytical skills, attention to detail, and accuracy.

Excellent verbal and written communication skills.

Proficiency in Excel (VLOOKUPs & Pivot Tables).

Ability to multitask and stay organized in a fast-paced environment.

Strong numeracy skills; passionate about numerical data and complex calculations.

Proficiency in English required.

Growth Trajectory

1-3 Months

Start processing a few payrolls under supervision.

Respond to employee inquiries about payroll procedures and benefits.

Learn company-specific payroll software (UKG/CloudPay).

Build a detailed understanding of global tax and regulatory changes.

Complete training on each country’s payroll process.

4-6 Months

Manage end-to-end payroll for salaried employees globally.

Assist in the year-end payroll process across all regions.

Support reconciliation processes and resolve payroll discrepancies.

Ensure smooth onboarding, offboarding, and changes in payroll, retirement, and benefit systems.

Use advanced features of payroll software.

Apply strategies for optimizing payroll and benefits administration, including complex payroll adjustments
and comprehensive benefits enrollments and changes.

7 Months & Beyond

Lead the payroll and benefits process.

Implement improvements to payroll and benefits processes.

Handle escalated payroll and benefits issues.

Stay current on industry trends and updates in payroll and benefits.

Apply continuous improvement techniques.

Contribute to strategic payroll and benefits decisions and major policy changes.

Handle the full year-end process.

What We Offer

Opportunity to work on cutting-edge products

Fully remote and distributed team

Async-first collaboration environment

Paid learning programs and sponsored certifications

Company benefits

Contract with the client

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Accounting Administration Data Analysis Excel Human Resources Mid level

Likely questions

  1. Tell us about work you have done that is close to the Payroll & Benefits Specialist - Remote (Latam Only) role.
  2. How would you approach your first 30 days at Skilldlabs?
  3. Which of Accounting, Administration and Data Analysis have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Accounting, Administration and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Payroll & Benefits Specialist - Remote (Latam Only) role because I can bring practical experience in Accounting, Administration and Data Analysis, learn the team quickly, and contribute to the outcomes Skilldlabs needs from this hire.

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